How do I fix the followed searches email notifications?

(This is a re-post because I don't know if it was posted in the right place the first time.)

 

I have it set to receive email notifications (real-time) when new items match those searches, but for the last 2+ months I have not received any notifications at all, and I know for a fact that for some of them, there indeed have been new matches. I now have been forced to go to my followed searches page and then click on each one to see if there's new matches, or just manually type it in, to find out if and/or when new matches are listed. Because I have many followed searches, this is a big pain in the butt and time waster.

 

I even went to the trouble of going to my followed searches page, unsubscribing to the email notifications, then signing out of ebay completely, waiting a while (in one of the attempts to fix, waiting a day), then signing back in to ebay, going back to the followed searches page, and finally resubscribing to the email notifications. This seems to have done absolutely nothing to fix the problem. I'm still not receiving those emails even though I know that there ARE new listings that are matches. I continue to miss out on knowing about many of these new listings. Sometimes by the time I find out, it's too late, they have already been sold.

 

Even more annoying is that I DO get email notifications for items that I just simply viewed or browsed - I didn't even add those to any lists, watch list or otherwise. I don't need those notifications - I want the ones that I am supposed to be getting.

 

By the way, I know that there can be a delay with getting the notifications - that's not the issue. The issue is that I haven't been receiving them at all anymore. I've already checked through my various settings and there's nothing that I can see that indicates why this is happening. All the applicable settings appear to be correct. I'm not using any mobile devices, this is all done on a desktop computer. Does anybody know how I can fix this?

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Re: How do I fix the followed searches email notifications?

UPDATE:

 

Well, now 5 days after the initial post and 1 day after the re-post, it seems to be working again (sort of?). Late Friday afternoon I received a dozen or so email notifications for some new matches. I haven't been through all of them yet but there is one for sure that notified me of a matching item after it had been sold (which was a few days earlier). What's the point of telling me about it afterwards? By that time it's obviously too late.

 

While I'm pleased to see that it appears to be working again, I'm only cautiously optimistic that it will stay working properly. I would still like to know what else I can try to do to fix it should it happen again. I don't want to have to wait again for more than 2 months for it to fix itself. So if anyone has any advice for possible future fixes then please let me know.

 

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