Anyone with experience filling out BSF831 CBS form?

I had a package going out via UPS internationally worth over $2000 CAD and it got flagged by Canadian Border Services.  I'm now required to have "exporter" added to my CRA business account, which I did ove the phone, and to sign up for canadian border services exporting account which requires filling out BSF831 form which I have no clue how to fill out.  It's asking for customs information I don't know anything about.  All my customs experience is from just filling out the usual courier customs details but that form is asking things I have no idea about.

 

Has anyone had to deal with this before that can point me in the right direction?

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Any luck?  I'm in the same situation.  I know it's speaking english, but I'm not understanding even their instruction page.   Customs exporting definitely uses a different language!

 

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