10-24-2017 03:33 PM
I have had a buyer from China trying to purchase china from me, 13 times! Same item, I have sent a message to explain that I don't ship to China. If it had been letter mail I would probably have done it, but not china. I am wondering if it will every stop!
10-24-2017 04:07 PM
10-24-2017 06:45 PM
They are already blocked. They are trying to buy, but it comes up that they are from a country that I don't ship to, but they keep trying.
10-24-2017 07:18 PM
Personally Blocked? or just the country?
https://pages.ebay.ca/help/buy/bidding-overview.html
You can add to a personal Block that you do not want communication.
You probably already know this, but other less experienced sellers may find it useful.
10-24-2017 08:47 PM
The country femmefan. I think if you have a personal block buyers cannot try to purchase, but I might be wrong. I used to mail to all countries, but after a few disasters I blocked quite a few countries, and then when the postage rates were raised and insurance removed from small packets, I only mail letter mail to even less countries.
These are the ones that come up on the buyer requirement activity log. I have a feeling that some buyers don't check it. I have had several come up from US buyers saying "countries to which I don't ship", and I have been able to contact them and remove the block, I have called eBay several times about it, and thankfully it hasn't happened for a while now.
10-24-2017 10:15 PM
@triber wrote:The country femmefan. I think if you have a personal block buyers cannot try to purchase, but I might be wrong. I used to mail to all countries, but after a few disasters I blocked quite a few countries, and then when the postage rates were raised and insurance removed from small packets, I only mail letter mail to even less countries.
These are the ones that come up on the buyer requirement activity log. I have a feeling that some buyers don't check it. I have had several come up from US buyers saying "countries to which I don't ship", and I have been able to contact them and remove the block, I have called eBay several times about it, and thankfully it hasn't happened for a while now.
They can always use the guest checkout regardless of whatever block you setup. If you want a more thorough block you block the user id and email address, although the guest checkout + a disposable email address gets around that.
If it is just coming up on the buyer requirement activity log I wouldn't worry about it. The US buyers that get flagged seems to come up when they have a different primary shipping address that is outside of the US. I sometimes find this with US service members who may have a US registered ebay account but get posted overseas. There are some other ones that get flagged where I don't recognize the user id so was kind of curious about that myself and why it occasionally occurs.