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For anyone that processes a sale where the customer has specific shipping instructions(closest option to safe drop) you are able to update shipping options for that package. Parcel must be with a tracked services. (As per CP agent for shipper). Rules below. It must be done prior to package arriving at sort plant to register.
Possible options are as follows.
Notes:
How do I know if my package is eligible?
Your first step is to sign up for notifications! The Track tool or mobile app will prompt you if your package is eligible for you to select a delivery preference.
If the merchant has shipped your package to your address that has a community mailbox or a building parcel locker, the delivery will be made to that location. If you can't be home for a delivery or your package is too big for the community mailbox or parcel locker, you can set a delivery preference. This gives you the option to set a safe-drop location (outside your home) like the side door or the front desk of your lobby. You must set a delivery preference location before the delivery agent attempts to deliver the package.
Did you receive a delivery notice card ("notice left" in your track status) to pick up your package at the post office? Find out why.
* There is no additional fee for paying the duty and taxes online but there is a $9.95 handling fee included in the amount owing.
Use with discretion.
-Lotz
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