International Fee

2budds
Community Member

Sold an item to eBay buyer with an Ontario address.

Why are we charged an international fee because their registered address is in China, but their ship to:  address is Canada.  There is no cost involved for ebay because it is like any other sale to a Canadian customer - funds are paid in Canadian dollars - listing is in Canadian dollars - shipped to Canadian address.

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Re: International Fee

marnotom!
Community Member
The buyer could have made a payment in a currency other than Canadian dollars which then was converted when you received it.

The item’s shipping address may not be the item’s final destination. It may end up getting forwarded out of the country.

Speculation aside, this international fee puts eBay Canada sales on the same footing as those on the UK and US sites where many sellers ship internationally by having their items forwarded by the Global Shipping Program(me). Buyers registered in countries other than the seller’s “home country” have their items shipped to a hub in the seller’s country to be forwarded to the destination country.
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Re: International Fee

PayPal also added an international fee although it wasn't specified as such. But if the buyer's account was in another country PP charged an extra .8% if the buyer was from the US and 1% for other countries.  

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Re: International Fee

Good point.  @2budds might find this older thread from the .com site's Discussion Boards to be an interesting read.  It's surprising how many people posting to that thread appeared to be unaware that they were getting charged extra fees for a PayPal payment that was considered "international" and grabbing hold of the wrong end of the stick, missing the boat, and other cliches:

https://community.ebay.com/t5/Payments/New-international-sales-fee/td-p/31100652

 

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Re: International Fee

You're right,it is amazing how many posting in that thread (and many other threads) never noticed that they were paying PP an extra 1.5% for some transactions.  Note that the percentages in that thread don't apply to us. We pay less than the Americans for international transactions probably because a larger percentage of ours are international. On MP they pay 1.65% for all international transactions.  We pay .4% for US buyers and 1% for other countries.

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Re: International Fee

If so, that's a conversion fee issue and would be charged with that designation. Why would this be lumped under "International Fee"

 

Whether the end buyer forwards to a different address than his shipping address should have ZERO relevance to the sale which is a Canadian address to a Canadian address. 

 

 

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Re: International Fee

The buyer’s country of registration is the criterion for the application of the international fee. It is what it is. If you’d like an eBay staff member’s input on this instead of an old geezer like me waffling out of the area where the sun don’t shine, I suggest you post your question on Tuesday to the weekly Q&A session with eBay staff thread.

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Re: International Fee

33nhl
Community Member

Welcome to the new simple Management Payments, thats a bunch of  lies

Time to rethink out side of the box and find a better cheapper selling platform its only going to get worse with Ebay fees cause the next big issue will be when you as a seller rating falls expect to pay 14% onsales for atleast 4 months.

 

That extra 1% fee when sending to over seas or where ever the buyer has been registered from is nothing more then cash grab

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Re: International Fee

33nhl
Community Member

Copied from Ebay Canada site and similar on USA site but on USA its says 1.6% fee charged

 

If your registered address is in Canada, we charge an international fee of 0.4% to the US and 1% to all other countries if either:

  • The delivery address for the item (entered by the buyer during checkout) is outside Canada, or
  • The buyer's registered address is outside Canada (regardless of the delivery address for the item)

This fee is automatically deducted and is calculated based on the total amount of the sale.

If your registered address is not in Canada, please refer to the fee page for your country or region of residence for your International fee information.

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Re: International Fee


@33nhl wrote:

Copied from Ebay Canada site and similar on USA site but on USA its says 1.6% fee charged

 

If your registered address is in Canada, we charge an international fee of 0.4% to the US and 1% to all other countries if either:

  • The delivery address for the item (entered by the buyer during checkout) is outside Canada, or
  • The buyer's registered address is outside Canada (regardless of the delivery address for the item)

This fee is automatically deducted and is calculated based on the total amount of the sale.

If your registered address is not in Canada, please refer to the fee page for your country or region of residence for your International fee information.



@33nhl wrote:

Copied from Ebay Canada site and similar on USA site but on USA its says 1.6% fee charged

 

If your registered address is in Canada, we charge an international fee of 0.4% to the US and 1% to all other countries if either:

  • The delivery address for the item (entered by the buyer during checkout) is outside Canada, or
  • The buyer's registered address is outside Canada (regardless of the delivery address for the item)

This fee is automatically deducted and is calculated based on the total amount of the sale.

If your registered address is not in Canada, please refer to the fee page for your country or region of residence for your International fee information.


If you're a Canadian seller selling on dot com and you sell to a Canadian buyer who pays in US funds do you end up paying the Intl. fee? Maybe only when and if Canadian sellers can move their funds to a US bank account without setting up a new ID and losing years of feedback? Was tongue in cheek wondering if there was a loophole somewhere we haven't found?   😱

 

-Lotz

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Re: International Fee

The buyer may be shipping to a Canadian address, but odds are that he is using a non-Canadian credit card/bank account/ Paypal account.

So the difference is a banking clearance fee.

As pjcdn says, it's 1% on top of the 2.9% we pay for Canadian registered accounts.

 

The Canadian address may be a freight forwarder or his auntie who will ship this purchase and a lot of other things in a "CARE package" (if you are old enough to remember those).  You can look at the address on Google Maps and see if it is an industrial plaza near the airport or a private home.

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Re: International Fee

If a Candian registered buyer makes a purchase from a Canadian Seller regardless of the site involved there will not be an International surcharge.

 

And as you noticed the fees are lower for Canadian sellers than they are for US Sellers. A new example to add to the others that favour Canadian Sellers (although PayPal also has reduced International fees for Canadian based sellers).



"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Message 12 of 13
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Re: International Fee

eBay charges way too much, their fees are a joke.  As a long time eBay seller and buyer, I'm fed up.  I'll be selling on Facebook and other platforms from now on.

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