@musicyouneed wrote:
Zee, you don't ship from Canada but from Asia right? There must be something that can be done.
Half are shipped from Canada (none of these have any problems) while the other half are from Japan. All of my late shipment defects come from Japan sales so I might have to consider changing those listings' handling time to 15 days or something... usually they arrive in 2-3 weeks without problem but European mail reallllly slowed down last Fall (my guess is because of the political situation there), and obviously X'mas mail wasn't moving fast. Three of my defects are from Europe and one from USA (USA buyer bought before X'mas Day).The Japan sales brought me enough sale volume to qualify TRS but at the same time that's where I got my INRs and late defects so I guess I can't complain since that's the risk I chose to take. Which really, it's kinda silly when the majority of my buyers had no problem... only 5% felt it was "late" (or they simply answered eBay's question correctly) and 2 people claimed that their parcel was lost (I refunded both)... I buy from this Japan supplier too (over 20 times) so I know how reliable they are.
@amya4295 wrote:
But, if ebay factored in all of your sales during the period instead of just the ones that left feedback, your percentage would not be as high and probably not place you in jeopardy. I believe that is the solution for Canadians, yes we may get defects because of Canada post, the unrealistic time estimates and lack of shipping option to prove delivery, but if they factored all of our sales into the calculation then most of us would be frustrated by the system, but would survive, most likely with TRS intact. I find it very troubling to be held to a standard that was designed around another countries model when our postal system, cost to ship and our sparsely populated, large country are nothing alike. It just doesn't make sense.
Hopefully eBay does factor in all sales. My Japan sales don't get much feedback since a lot of these buyers are one-time or occasional (less than 20 feedback) buyers who don't leave feedback for anybody to begin with. According to my seller dashboard I have 114 transactions since last September and 5 items with late defects (4 buyers) so that should be 4%...
@pjcdn2005 wrote:
If you go over the percentage for late shipments, they may restrict your shipping options. I have no idea what they mean by that and they probably don't either. It does not say though that you would lose the right to sell.
I'm not sure what you mean by your first paragraph. If you are now over 10% with 4 defects, what do you mean that your threshold is 5 defects?
Just a guess... If they restrict my shipping options to using trackable services only then I'm done here. On my seller dashboard it says I need to have 5 or less late shipment defects to keep my TRS because my sale volume is still relatively low despite high enough to be TRS.
Sellers that haven't sold as many items can still meet this requirement based on quantity instead of the percentage.
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w~~_7.JPG "pjcdn2005"){kind=avatar}
