eBay

esclyons · ‎06-22-2018

started yesterday late afternoon, and all day today. no email from ebay saying sale confirmed, but i am getting the paypal notice on time.. anybody else experiencing this glitch again..

and no they are not in my trash folder.

hlmacdon · ‎06-22-2018

Noticed a delay yesterday with both the app and emails being delayed a fair bit but today has been fine so far. The only problem currently seems to be with the actual frequency of sales.

esclyons · ‎06-22-2018

i just had auctions end, and no notification for them either..

flyhooks4less · ‎06-22-2018

Same problem here

momcqueen · ‎06-23-2018

I’m getting items ended and Relist confirmation messages but none for Sold.

ricarmic · ‎06-23-2018

Me as well,.....very annoying

ricarmic · ‎06-24-2018

Still not getting them.....

esclyons · ‎06-24-2018

same, here still no sale confirmed notifications..

a52split · ‎06-25-2018

You are not going to believe this.

Many years ago I set my acct to send me the email alert when an item sold. It never worked, not once have I received a message even though I would check the toggle setting from time to time.

Then yesterday, while you guys aren't getting your notifications, I received my very first one!

momcqueen · ‎06-25-2018

I'm still not getting mine, either. No 'Sale Confirmed' from ebay, only a notice of payment from Paypal which is problematic for potential Local Pickups where cash is remit on pickup once a 'sale' is made. Plus, it seems unfair that sellers be held to standards for shipping on time when ebay isn't actually telling them when an item is sold.

Can you help us with this, please? @happy_pigeon

happy_pigeon · ‎06-25-2018

Over to the PMs with this issue... I'll let you know if I hear anything.

lachnrd · ‎06-25-2018

Finally got an email.

happy_pigeon · ‎06-25-2018

Yes, I've just received confirmation from my PM that the issue should now be fixed! So thank you everyone for your patience.

lotzofuniquegoodies · ‎06-25-2018

Hello Happy,

Will the Confirmed sale emails during this problem be arriving shortly or are they lost forever, never to be seen again?

-CM

esclyons · ‎06-25-2018

i just sold something and got the confirmed sale email right away, the other 12-14 over the last 2-3 days i would assume may be gone forever.

ricarmic · ‎06-25-2018

Yep I'm getting current ones too!

ricarmic · ‎06-27-2018

Ugghhh this problem appears to be back, sale with no email notification again an hour ago....

do-ca66 · ‎06-27-2018

My sale registers on my android phone about one hour after the sale is made.
Also a sold item appears in my active column until I remove it.
It shows up as out of stock, when I only ever had the one to start with.
So it keeps advertising it but with zero stock.
Who is this recent graduate of marketing that's screwing up a perfectly well running machine anyway ?