eBay

what-sales-direct · ‎04-08-2020

eBay shipping supplies charging taxes on the complete order.

Recently ordered supplies with the coupon 35$, after the coupon my order total was 2.38$ but was charged an additional 5.60$ taxes.

The correct charge of tax is 14.975% Or 0.36$.

This is clearly a bug but NEEDS to be fixed.

tyler@ebay

ricarmic · ‎04-08-2020

Starting recently/this quarter we are charged the taxes on the whole order, and the coupons do not cover any of the taxes, so the $5.60 is the tax against the entire order.

There has been a lot of discussion about this already in other threads:
https://community.ebay.ca/t5/Seller-Central/re-tax-on-ebay-store-shipping-items-Coupon-not-covering-...

what-sales-direct · ‎04-08-2020

Anyway, it still is illegal no matter how it's done.

femmefan1946 · ‎04-08-2020

Sorry. You're wrong.

Having worked retail for many years, I can tell you that a coupon is considered part of the payment ($50 item paid for with a $10 coupon and $40 cash) and tax is on the price of the item.

What you may be thinking of is a discounted price. ($50item on sale to everyone for $40) where tax is on the discounted selling price.

lotzofuniquegoodies · ‎04-08-2020

The details on the tax is now included in the additional terms link you receive with your coupon.

https://pages.ebay.ca/promo/2019/Shipping-supplies.html

Additional Terms:

All other terms and conditions of eBay Shipping Supplies Store applies.
Coupon discount applies to the purchase price (excluding any explicit shipping charges, handling, and taxes) of an eligible item at the eBay Shipping Supplies Store on eBay.ca.
Only registered eBay Store sellers paying with PayPal can receive the discount. Any unused difference between the amount of the shipping supplies and the coupon value will be forfeited. For example, if your total amount of shipping supplies is $20 CAD and your coupon value is $35 CAD, you will forfeit the unused $15 CAD.
Coupon is subject to Canadian laws, void where prohibited, not redeemable for cash, has no face value, and cannot be combined with any other coupon. eBay may cancel, amend, or revoke the coupon at any time. Use of automated devices or programs for coupon redemption is prohibited.

The irritating part was it was amended as soon as they started collecting tax on these items which was not included in the past.

If you click on "how" to use your coupon attached to each available Canadian item it brings you to 2016 dot com link with very old specifics.

https://community.ebay.com/t5/Announcements/How-to-Use-Your-eBay-Shipping-Supplies-Coupon/ba-p/26163...

-Lots

tyler@ebay · ‎04-08-2020

Hi @what-sales-direct - thanks for the tag! I can confirm that @lotzofuniquegoodies and @femmefan1946 gave accurate information. The coupon does not apply to sales tax, and because the coupon is a subsidy (not a price reduction) the tax is calculated on the total.

Thanks!

Tyler,