Few days ago I bought 2 items from the United States to Canada shipped by the global shipping center. I had no import fee on one and the other had a 10USD (13.14CND) import fee which I paid and was in the invoice. I looked at my paypal account today and I found out I was charged an extra 19.22$ and 21.29$ by pitney bowes. These extras were not listed as one listing clearly stated there was no import fee and the other had a 10$ listed on the invoice. What should i do? These extras are more than 50% of the item value + the shipping I had already paid.
First and second picture is first order (I used a prepaid gift card)
third and fourth is second order
I've been over this and over it and over it some more, and none of the numbers or combinations of numbers seem to match up with the "charges" portions you have shown here. I don't see those original purchases in that teeny section. Did you return something? I can't tell what's coming and going.
On this page it looks like you bought something, returned it, and that 19.22 is the charges coming back IN (allowing for fluctuations in currency). Same for the other one, it looks like charges being returned.
Take a calculator to the entire statement and work the sums. Are these figures coming or going?
Scratching my head over this one, too.
When I look at the listing for the raincoat, it shows up as having sold for US$45.00, or about C$58.78, considerably more than the C$46.41 shown in the screen shot.
There's also a discrepancy with the flight pants. When I look them up, the listing page says they sold for US$78.00, or about C$101.89, also more than the figure in the screenshot of C$52.49.
Are any of these amounts correct, llkaly? 
@marnotom! wrote:
I'm wondering if the use of "best offer" messed up the Pitney Bowes Magic Import Charge Calculator. Because the import charges are buried in the raincoat's shipping charge, they could be different if the item sold for less than the listing price. Was the buyer charged by Pitney Bowes at the time of purchase as well as a few days later? I'm not clear on this point.
On the item for $45 I'm guessing the offer was $40, currencies change all the time, but the Canadian amount is what the OP paid, what the charges should be based on, and that we see invoices for but we are not shown the details in the PP acc. Understandably, its really none of our business, but as it stands none of the numbers we are shown add up or make sense together, and all I can suppose is that there is a page or 2 missing somewhere that we are not able to see. With insufficient information no one at all can know. If it were me and my issue, I would look at the whole PP acc statement, the one for the card, all the receipts I paid, and emails that come saying first for the order and second for the amount paid. These here partial bits aren't enough.
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