CANADA POST WEBSITE DOWN

So there I was trying to find a HS Code for an international postage label and this is what I got....

 

Were we warned about this? How long is it supposed to last?? It says "extended" outage on twitter. I guess we wait. No ETA.

 

 

Screen Shot 2015-03-29 at 1.44.29 PM.jpg

 

Message 1 of 35
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CANADA POST WEBSITE DOWN

The new site seems to be working ok now.   I was able to check rates and a tracking numberSmiley Happy

Message 2 of 35
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CANADA POST WEBSITE DOWN

hoppy24
Community Member

yep seems to be working...

and strangely has a look/feel of the USPS site to me...  maybe I am just tired and haven’t looked at it much though

Message 3 of 35
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CANADA POST WEBSITE DOWN

New website is already working.

 

For HS, find a looking glass pictogram at top right corner, enter HS, the second result is fir business shipments, "Find a Harmonized System Code", /cpotools/apps/wtz/business/findHsCode . Start filling the fields. It will be not fast, but it works.

Message 4 of 35
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CANADA POST WEBSITE DOWN

Rates calculation are OK

 

Customs Data page OK

 

Ventureone rates cannot be found....  for those who need to know them

Message 5 of 35
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CANADA POST WEBSITE DOWN

I got an email asking me to update my profile. I had to agree to the "terms and conditions". It would take me all day to read through that lot!!

Message 6 of 35
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CANADA POST WEBSITE DOWN

Canada Post is a Royal PAIN today.

 

No rate calculation

 

No customs data form.

 

Intermittently ...Down....

Message 7 of 35
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CANADA POST WEBSITE DOWN

Down again.

Good thing I have my most used rates  in a text document.

 

Message 8 of 35
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CANADA POST WEBSITE DOWN

As mentioned in the text above. Mobile apps are working. Tracking, calculating shipping costs...

Message 9 of 35
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CANADA POST WEBSITE DOWN

No doubt CP has borrowed eBay's nerd kids to work on the "upgrade".
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Photobucket
Message 10 of 35
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CANADA POST WEBSITE DOWN

 No mobile apps here...

 

I must be ancient.... in a computer world...Cannot believe that 

 

 

Message 11 of 35
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CANADA POST WEBSITE DOWN

gsd56
Community Member

I am encountering the same problem using any of my bookmarks.

 

I am able to access tracking and service information by typing the URL directly into the location bar of my browser:

http://www.canadapost.ca

 

Message 12 of 35
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CANADA POST WEBSITE DOWN

Website is sort of back....

 

able to calculate postal rates.

 

 

Message 13 of 35
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CANADA POST WEBSITE DOWN

Anonymous
Not applicable

The website was down because they were making a HUGE change on it.  I was checking for the tracking information and was not pleased with the new format.

 

The new format for the tracking information is not easy to read, not easy on eyes.  I like the old format that is SO EASY.

 

Why do people feel that they NEED to "fix" when they are NOT broken??!!  Can't they just leave them alone when it is NOT broken?  Whoever must have too much hands and need to do something.  Sheesh!!

 

 

Message 14 of 35
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CANADA POST WEBSITE DOWN

Customs data form not available....

 

 

Message 15 of 35
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CANADA POST WEBSITE DOWN

A way to find something on the new website format...

 

Do a Google search... for....

 

Canada Post.... followed by what you are looking for on the Canada Post website...

 

 

This option minimizes any ... frustration... mainly because it all looks different....    and where does one find everything....important

 

 

 

 

Message 16 of 35
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CANADA POST WEBSITE DOWN

Venture One is broken, again. Not able to request a pickup. Tried 2 different browsers with the same result ;-(

Message 17 of 35
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CANADA POST WEBSITE DOWN

Early next week Canada Post will get an ear FULL  from me... if things have not been fixed.

 

The customs data form is missing.... It was available earlier this week

 

and ...A few other small things....are missing.

Message 18 of 35
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CANADA POST WEBSITE DOWN

The pick-up form worked earlier this week - I used it on Monday - everything was fine. Today - completely broken ;-(

Message 19 of 35
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CANADA POST WEBSITE DOWN

UPDATE: it seems that they just fixed the problem. I ordered pick-up for tomorrow!

HAPPY!;-)

Spoiler
 

 

Message 20 of 35
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