I'm glad with what just happened to me.
A week ago I got a positive feedback with bitter comment from my buyer who returned her purchase. She wrote that she did not like the quality or something like that.
Yesterday I found my star number went down from 697 to 696. First I thought I got negative feedback, but when I checked my feedback still 100%, then I realized the bitter feedback was gone.
I did not report that buyer. I did not check what DSR that buyer left, but I feel happy that feedback removed by ebay without my request.
Is this new practice to protect seller now, or I just lucky?