Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Will Canadian Sellers be OVERPAYING rates & fees after July 1 (eBay.ca double-tap on FVFS taxes)

Just got the update on eBay Canada changing their contracting party. As of July 1 "The new contracting entity, eBay Canada Limited, is subject to Canadian tax law. As a result, sales tax (GST/HST/QST) will be charged on eBay fees starting July 1st, 2...

eBay Spring 2017 seller update

Hi Canadian sellers, This is the thread reserved for discussion around the 2017 Spring Seller Update announced today. Read the Update,

PLEASE HELP!!!! Can't track my order!

Below the email i have received. I tried to login, but it keeps saying my email address is not a match. Please help me find my order? Estimated delivery : Wed. 5 Apr. - Mon. 8 May. Tracking Number : 89150900716 Shipping service : Economy Internationa...

Resolved! Does any one know how to get a return shipping label to my customer.They are in USA, I'm in Canada

I asked ebay and paypal but they were not help. I have to do it myself and d. thankson't know how. Appreciate any help

Verification of safety

i am scared to type the VISA card no. and the security number! what if someone hacks my card and i loose my money? is this really safe?please verify that this is safe and that responsibility is taken if something happens! i am sorry for this because ...

Paypal Chargeback = Free Stuff for Buyers

Where EXACTLY is the Seller Protection? I am going to suppose things would change if EBay was on the losing side of this equation. They are getting their money regardless. I may have to switch to Facebook or similar. At least some platform where I am...

I can't contact EBAY. Anyone else having this problem?

I've tried "contact us" and "resolution center" but I'm sign out and can't sign back in

If I purchased an item and then had the seller cancel the order how does the refund process work?

eBay Open is coming (July 25-28, 2017)

eBay Open is back with three days of speakers, tips, and inspiration set to change the face of your business. Last year we had a small but mighty group of Canadian sellers, we are looking forward to seeing even more of you this year. And, did we ment...

BEWARE OF SCAM!!

I just received a private message from a so-called eBay member from Canada (not) with 0 Feedback wanting to exchange email addresses and photos in order get to know each other better. These scammers have no limits in what they will do to extract info...

Resolved! My page is showing prices in different currency. Anyone ever had this problem & if so how to fix it

My page is showing prices in different currency. Anyone ever had this problem and if so how do I fix it? Any help would be useful

I have paid for items 13 days a go ,but it didn't ship yet. I saw the note seller is no longer with

I HAVE PAID FOR ITEMS 13 DAYS A GO BUT ITEMS WERE NOT SHIPPED YET. ALSO THERE WAS A NOT APPERED ON THE SCREEN SAY ING THAT SELLER IS NO LONGER WITH E BAY .PLEASE RETURN MY MONEY.HERE WITH SENDING ITEM NUMBERS.15249995297915249995297915249995297915251...

Resolved! anyone else having trouble loading their watch list? Everything elsi seems ok.

I am having trouble loading my watch list. I try to load it and I get the we cannot to do this function; please try later. I try reloading, hitting watch list again. in random order and then out of the blue it appears! Frustrating.Thanks.

Have you ever track a code starting with HKPY?

Hello, I cannot track this item HKPY10066208. Can someone help me please?

under shipment tab, the seller charges salestaxs for Ontario only, should he charge buyer from QC?

Im from Montreal QC and won a laptop in auctionthe seller is from ontario and under his shipment and payment tab, Ive read carefully from the start, that he charges salestax for items shipped to "ontario" only »»» which means that the seller collects...

Ebay.com vs Ebay.ca concerning USD vs CAD Selling Price

Hi everyone! Just want to get peoples opinion on something I noticed today while doing some research on my own items on how they are viewed in both E-bay.com and E-bay.ca. I wanted to know why I've had such a sudden drop in US buyers. Looking into my...

Why do I have to pay separate shipping costs if I buy multiple items from one seller?

If I purchase a few things from one particular seller, why would I need to pay separate shipping fees?

Resolved! how long do I have to wait to report non paying bidder

A buyer bid on my iphone but did not pay. Will not reply to my e-mails. How long do I have to wait to report them?

Resolved! order from two eBay suppliers and AliExpress-DHL collected money,why and no confirmation,

WHAT IS THE PROPER PAYPAL PHONE NBR.

Is international shipping covered under the eBay money back warranty?

Why doesn’t Ebay remove those fake sellers from EBay?

My seller who uses several Ebay identity sell only one item at the time.It show “Last Item available”, I buy the last item, it and 5 minutes later It show again “Last Item available, and so on repeatedly.It seem they never send the item, and limit to...

Attempting to list items for sale and can't get photos to show.

I am attempting to list some items for sale on Ebay and having a problem with photos. They show in the draft listing but when I go to 'preview', it's blank. . . anyone else having that issue? Many thanks. Grace

Am I ready to increase my selling limits?

My limit is 10 or $1,000. I currently have 7 items listed ($276 total). 3 items have sold: 1 was picked up locally, one has shipped, and one is awaiting payment from the buyer before shipping. I have a feedback rating of 100% and have 8 positive resp...

eBay Announcement - PayPal Label Printing Resolved

Just noticed on the eBay Announcements that they have supposedly resolved the problem a lot of us have had with printing shipping labels through PayPal. PayPal label printing issue resolution We’re pleased to inform you that the issues with shipping ...

Resolved! What do I do if something arrives very late, after I have already got a refund?

I live in Canada and have just ordered more than 20 small parcels from China. What do I do if one (or more!) of them doesn't arrive within a couple of months, and I get a refund for it, and then it arrives? I would contact the seller, but I'm not sur...

Resolved! Watched items on my listings

Is there a way to know who is watching your items listed.?

i guy can help me,i bouth a item from a bad seller who ils ni longer registred hé didnt ship my item

i can open thé résolution centre from a item thé seller ils ni longer registre on e bay and hé didnt ship my item,can y ou help me

WEEKLY CHAT SESSIONS: Hello, Is there anybody in there? Just nod if you can hear me....

Hello,Is there anybody in there?Just nod if you can hear me.Is there anyone at home? With apologies to Pink Floyd, will someone -- anyone -- from ebay Canada PLEASE return to the ebay Canada Discussion Board with Weekly Chat sessions? We have been wa...

I bought something from a store and I was to get my refund this is over a week no refund

How do I get my refund fro the seller they said they did the refund but this over a week not email from PayPal so what to do Ebay said they will help but no luck as of now .

eBay for Business Podcast

Monthly Chat With eBay Staff

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Fall Seller Update is here!