Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

After purchasing seller no longer registered

hi i bought last month of april 130 salwar kameez and sarees with seller from india i spent around $1000.now yesterday i saw seller is no more longer registered with ebay,so what can i do, i did not receive any shipment from seller,i try to contact w...

China to Canada parcels

I purchase electronic components in early January 2017 from Shenzhen China and receive it in Alberta Canada on May 2, 2017. It took 4 months to receive it! Wow where is the average 3 weeks? Who is to blame for this 16 week time delay's? May guess who...

Resolved! i know what the stars mean but what does the "colors" of each star mean thats beside bidders names?

i know what the stars mean but what does the "colors" of each star mean thats beside bidders names?

Buyer refuse to confirm delivery address

Hello,I need your help. I sold a CD last february 12th. Buyer paid for International shipping and send a non-confirmed US address (USA) via his pay-pal payment. The buyer is from Ecuador and not from US. I sent more than 6 messages in order to confir...

when you sell something on ebay and ebay saids its paid how long do I wait to see the payment in my

I am selling my car on ebay motors.. Ebay is asking for item location.. I am from Canada

Ebay is asking for item location.. My Canada postal code does not seem to be what they want.. can anyone help me?

Resolved! Accused of selling fakes

Hello, I am hoping I can get some help. I have been an Ebay member since 2005 and Selling since 2010. This is a first for me. I have recently been accused of selling fakes. There is a first time for eveything but why would the buyer not resolve the i...

Can't enter valid package weight

I'm getting back to eBay after a long hiatus and am having difficulty creating a listing because every time I enter a weight for the parcel, I get the error message that says something like "Enter a valid weight". I'm selecting from the drop-down men...

Dont you hate it ..when you buy an item, then pay, and it triples in cost because hidden fees

Resolved! No tracking number to mark on listing and flagged "item not shipped"

I am sending a small value item (a few bucks) out by letter post and there is no point paying 2 times more the item value for a tracking number. I didn't enter any tracking number at the listing and eBay marked the listing as "item not shipped".How t...

Resolved! has anyone had a person request a return after 30 days, saying the item was received broken in the m

I shipped a china item to someone Mar 21...it was securely wrapped with layers of bubble wrap in a strong box. Now on April 23 I get an email from her with a picture that the platter is broken and she wants a return... I am not sure what to do, as su...

Shipping changed

I won a bid for a small item tagged free international shipping - in both the listing and the seller information. After I won the bid, the seller tagged on a shipping charge higher than the cost of the item. There is no option to choose free shipping...

Canada post shipping label

Why is my Canada post shipping label printing out too large and cutting off some infomation?This started on July 21.

How to access Guest Account?

I bought as a guest and couldn't sign in using the access code and clicking "View order details" Upgrade Account link did nothing either, so I thought I should create an account using the same email. Turns out I still don't have order details.

Resolved! It's been a month and my item hasn't arrived yet. What should I do now?

About a month ago, I ordered an item (232281248611), and it hasn't arrived yet. Last week, I asked the seller if he had a tracking number, and when I got the tracking number(RR496987088JP), and entered it into Japan Post's website, it came up as an i...

Why do I keep getting fraudulous sells on my store ?

Hi ! Since I started selling on ebay 3 months ago, everyweek (at least !) I get a "fake" sell. Basically, an item sells and I receive an invoice request saying : Hi mate, glad I won your item. Please email me at (email) condition of the item I will b...

I didn't receive my item, the seller refunded me, then it arrived. How can I pay the seller for it?

Bad Sellers

Looking for better service.Is there such a thing?2 weeks ago it was seller over charging on postal,3.75 X2 and not following through with their combined shipping.I messaged over and over and nothing.That was on April 8 and still havnt got the cards.I...

i cant reach ebay about a sellar that doesnt get back to me

i tried 3 times now for the sellar to get back to me about why my item hasnt arrived yet.. aurizon ear drops suspension dog otitis inflammation bacterial 10ml 35.41 i have ordered this product many times and always received it with in 3-4 weeks and h...

Second Chance Offer

Second Chance OfferSecond Chance Offer Why is it not available option? From drop down menu? Where is it then .... ebay.ca

how do i know what is final fees? am i basic member ?

how do i know what is final fees? am i basic member by default?

does anyone know the phone #. they say to call but there is no #. Not user friendly

How common is it for sellers to list item as925 silver or 18k gold platted or gold without marks?

How common is it for sellers ro list an item as 925 silver, 18k gold plated, 10 k gold etc. and item received without any marks or stamping on them. Also jewelry listed as CRYSTAL but are plastic?

How do I check my order when I entered as a guest

I entered my order as a guest and forgot to write down confirmation number or seller's info. I have my bill from Master Card. I still haven't received my order from Feb. 17. What do I do? I need help! Please

How do I delete items from my purchase list. I can pull the delete option frm right but won't delete

I have a list of 30 items on my purchase list ,the seller had to cancel my order. Weeks ago. They stay on top of my purchase list so I have to scroll through over and over. I see there is a delete option you pull out from the right but, either I'm no...

I had 2 items listed. I removed one of them and both were taken off

I had two different items listed. I removed one of them and both were taken off.

Resolved! can i return shoes if they do not fit properly

my first time buying on Ebay. I interested in a pair of shoes but would like to know if the shoes do not fit can i return them? thanks

Fraud alert

Hello, we have won a bid on an old pickup truck and have tried to find an agreement with the seller to transfer the money to him. We wanted the seller to bring the pickup to the transportation company and have the driver call us and send us a picture...

Resolved! eBay doesn't accept zip code even though it is valid for a certain shipping option.

I want to ship an item VIA Canada Post Expedited Parcel as I have for a previous sale. However, it refuses to accept any US zip code and cannot calculate shipping, so I have to choose Xpresspost which is more expensive. I've doubled checked my dimens...

The EBAY site keeps showing me as located in Canada. I am actually in the United States.

About a month ago the site began showing me as located in a different area than I actually am. Problem is / it causes, different currency and shipping charges are completely wrong. I have figured out how to change back to my location before, this tim...