Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Store Fee increased???

Did eBay increased the store fees for Premium without our knowledge? I got an invoice for $66.95 (Canadian dollars) yesterday and called eBay today and told me it is my "Yearly subscription" for $66.95. But I checked their information. Premium monthl...

I bought an item with a GUEST account and did not receive the item, cannot open a request.

I bought an item with a GUEST account on Aug. 3 and received an email saying Estimated delivery date: Aug.17-Sep.26. Contact the seller on Oct 11 because I still did not receive the item. I sent seller the following info he asked. Now, it's Oct.19 an...

how can i get my import duties refunded on returned purchases?

i've had a few purchases on ebay in the last 12 months or so-what i need to know is how do i get my import duties refunded to me on returned defective purchases-there has been a few of them-i just receive a refund from the seller re. the item returne...

lag time in paypal notices, for payment received... again..

i have sold something 4 hours ago, and no notice from paypal yet.. i checked paypal and it is there.,,i just sold 2 more coins an hour ago.. no payment notice... so why the lag time.. it is showing in my account ,, but no email notification yet.. not...

Problem with Paypal refund.

I had a transaction with a first time buyer, wouldn't you know, it was one that never arrived. She has been very patient, but I decided to refund her payment today. The problem is, when I try a get a message thatThis transaction cannot be refunded du...

Is it just me or, for purchases under $50 US, is the Global Shipping Program just a BIG rip off?

I was interested in a shirt for $17 US (I live in Canada). Great shirt, great price. Global shipping program brought the import fees so high that it was not worth it anymore. I reached out to the seller to see if they could ship directly. They didn't...

Canada Post International parcel ground shipping label unavailable from paypal. HELP!!

I normally don't send anything international parcel because it is just way to expensive using canada post. I decided to take a chance and sold a car bumper lip to a customer in Slovakia. They paid the $103 for shipping, but now in the paypal drop dow...

When sharing to twitter my listings pictures do not show up, they did before, any ideas?

When I share my listings on Twitter, Facebook, the pictures in my listings do not show up, they did before, any ideas as to why? Thanks

HANDLING FEES: Am I the jerk? Excessive to charge $10 handling to mail a damaged item in used box?

I've made my personal thoughts on handling fees clear over the years so I will preface my question by stating that bias up-front. I bought something from a Canadian seller as a result of the Buy Canadian promotion and they charged me a $10 handling f...

Can't do my free postage for today, what am I doing wrong?

Last week it worked just great, this week, not good. What have I done wrong?

SHIPPING INFO NOT APPEARING IN LISTINGS

I created a few listings tonight and can not get any shipping info to appear. It just says "contact seller for details" and shows no shipping info under the shipping tab. Anyone else experiencing this problem tonight?

Contacting customer care

I spoken to customer care thanks for explaining the reason why adds were removed. I was interested in up grading my pc to another os and was not sure how it works if I get a os with out product key and if M Soft says the sticker is already used etc I...

Cancelled auction after payment made

I can't see how this is allowed. I won an auction for a "Seiko Divers Automatic 4R36-02Z0 Like New NR" on Oct 13, at good price $182.50, paid through paypal. Today Oct 17 I have not received any correspondence so i checked on ebay, I see "Cancellatio...

Why am I paying for other sellers listing?

A while ago a buyer complained because I didn't have the number of the book or patterns on my listings, so I have been adding them to all my listings. I was surprised when i checked a listing and found that under the category at the top of the page, ...

i ordered as a guest and was given an access code to log in to view the order but it will not log in

i ordered as a guest user and now i cannot log in to check the order. I do need to contact the seller. How do I do this. The access code will not allow me to log in.

Tipping Point for Profit

This may be a nonsense question or one that can't really be answered, but you are the people with the experience so here goes. Based on your experience do you have a threshold on profit that you have to realize to make it worthwhile to sell an item o...

Why do some Canadian Sellers disappear when I change my search location to Canada only?

I am trying to figure out why a seller located in Canada would disappear from my Canada "only" search results and come up as an "International" location ... they are listing in USD (so obviously from ebay dot com) and they do not specify shipping cha...

what is the contact number that eBay send texts to your mobile device via their App or Text?

what is the contact number that eBay send texts to your mobile device via their App or Text from?

Resolved! My seller account has been limited to 15 items (I have an Ebay Store)

Due to circumstances beyond my control, I lost most of my ebay stock back in August...so needless to say my sales dropped to zero. I have an Ebay Store...but now that I am ready to sell again, I find that my account has been limited to only 15 items ...

what happened to shipping calculator for international shipping

what happening to shipping calculator for international shipping. How can you know the cost if you don't know where it will be shipped

return shipment for refund

i am in canada and ordered a harmonium from india for $338 but when it arrived it was significantly not as described, it was defective and unfunctional and also there was no book and bag with it as mentioned in the listing.sent pics to the seller and...

Interesting ship to country of the day...

I thought it was maybe time for a light hearted posting... One of my ship to countries today: Brunei(or Brunei Darussalam according to Canada post) Don't think I've ever shipped anything there before, too small to track and my spider senses tell me t...

EBAY STORE SUBSCRIBERS: YOUR Q4 SHIPPING SUPPLIES COUPON

From Announcements today: The Q4 2016 voucher codes for your eBay-branded shipping supplies discount will be emailed to qualified Canadian eBay Store subscribers during the week of October 3rd.As usual, the voucher code can be applied to purchases ma...

Has anyone noticed the url when you add tracking?

Just tonight I was adding tracking and a funny url came up, at first I thought I got redirected to another site, so I did it again. Same thing. I was on .com when I entered the tracking. Have you noticed?

How do I manage my taxes?

I run a store in a strip mall and am looking to sell my products on eBay. If I make a tax table do I just charge appropriate tax to each province? What about out of country sales? I do have a business number but if I'm not turning tons in sales shoul...

Resolved! Too many Deadbeat Buyers and Ebay lets them get away without them paying for their item(s)

The other day i contacted Ebay customer service about wanting to leave negative feedback for a deadbeat buyer, with a 100% positive feedback, who bought two comic books from me. One book was for $49 and the other for $2. I sent him the invoice for th...

Sales on .com vs .ca - USD as opposed to CDN $

I took the summer off so now want to sell a few items,perhaps someone can tell me if I should stay with .com or what?????

Can I buy something without the Pin ?Because I can not receive the Pin by phone,I have home phone .

My name is Maria Magdalena and I can not buy anything from ebay because my account is not complete,I need a Pin but I can not receive it by home phone.please send me the Pin by e-mail.Thank you.

Cannot list new items

I am trying to list a new item. About half-way through the process, the screen hangs, if I try to SAVE FOR LATER, it goes to "encountered problem", screen reverts to a sign-in screen requesting an sign-in code. I had a code texted to me from EBay but...

How do I get my listing prices to show in U.S. funds when I am selling from eBay.ca

I am currently trying to list some items from eBay.ca and want the listings to start in a couple of days. The listings are showing that the auction starting prices are in Canadian funds. How do I change the starting prices to U.S. funds.