08-20-2018 05:23 PM - edited 08-20-2018 05:24 PM
Hi, I think this may be a scam, so might have to watch out.
It's saying that I missed a payment, but I have it auto pay, which has been done 5 days prior, as scheduled.
08-21-2018 09:38 AM
Having recently learned that the backbone is of way less value than I had always been taught, I will, moving forward, be expecting bupkis, at best.
08-21-2018 10:48 AM - edited 08-21-2018 10:52 AM
Got the email...I have auto payments set up with PayPal and that bill had been paid, so I simply deleted the email after forwarding to eBay and moved on...nothing here at eBay is a surprise anymore....over the past year or two, eBay has seen one mess after another and as I wind down my existence on eBay over the next 2 years, retiring myself from eBay will simply close another chapter of my online selling experiences... life goes on....
08-21-2018 11:45 AM
As of late, seems to be getting more difficult to confirm what could be defined as an actual improvement on eBay vs what happens when there are complications. (Why are there more examples of the latter?) Again, there has not been an acknowledgment for this issue that I can find from an eBay dot ca representative admitting to this problem and any sort of solutions/timeline how it will be resolved. Communicating with eBay CS has become a very frustrating procedure and rarely if ever do you come away with your problem/issue being fixed to your satisfaction.
-CM
08-21-2018 03:25 PM
I see they've sent out an apology letter now, got one a couple hours ago:
==========================================================
On August 20, we sent you an email with the subject line ‘Keep your account in good standing - payment needed’, indicating that your payment was due. That email was inadvertently sent to you. We’re sorry for the time you may have spent reviewing and responding We value your time and we apologize.
Your account is in good standing and there is no action required by you.
As always, to review your current payment status:
1. Go to My eBay, and then select Account.
2. Select the All account activity link in the Account Summary section.
Thanks for your understanding.
eBay
08-21-2018 03:49 PM - edited 08-21-2018 03:52 PM
"We value your time"
Should I? Nah, too easy.
08-21-2018 04:46 PM
I sent a spoof message 26 hours ago, no reply, no apology.
08-21-2018 07:33 PM
I'm still waiting.....
08-22-2018 12:26 AM
In just speaking to a CS agent, in passing and mentioned the recent issue with sellers getting these "warning emails" regarding their fees, was told this was caused by sellers "not clearing their cache or rebooting and was not really a problem at eBays end". Out of the mouths of eBay CS agents!!!
-CM
08-22-2018 12:39 AM
08-22-2018 02:05 AM
Currently in search of tongue bite guards. Have used up all of my previous supply!!!
-CM
08-22-2018 04:48 AM
Email has been received indicating that the notice that fees were due, after fees had been paid, was sent in error