The eBay Canada Community

Import Tax

Hey. So, I recently purchased a gaming laptop on ebay from US. As shown in the image. I have payed everything including the GST and PST because I live in BC, Canada and BC charges you GST and PST. Do I need to pay taxes again when it arrive athe bord...

Resolved! Why do some U.S. items have B.C. taxes added in the cart and some not, even when they're a business?

So I'm a buyer in Canada, British Columbia to be specific. When shopping, I put stuff I'm interested in "in the cart" to see if there are going to be gst and pst or not. I recently made a purchace based on this total, and chose an item from the USA t...

Ebay shipping?

Hello everyone!I haven't used Ebay in some years so a lot of these changes I've heard of are kinda freaking me out lolI live in Alberta, Canada and I ordered a couple flannels from the U.S for an upcoming convention I'm going to and one of them ended...

If someone gives you a ridiculous offer do you have to respond?

If someone gives you a ridiculous offer do you have to respond? I didn't realize I have that on. I didn't have it on, can a buyer just send me an offer it I do not accept them or have it listed as accepting offers. I don't really want to respond. Hav...

What happens to my store categories if I switch my store from .com to .ca?

Almost tagged on to ricarmic's post but thought I should start a new one here. Canadian listing on .com but paying my store fees in US$ because that is how I set up my store many years ago. I'm tired of paying in US and having it converted to Cdn. Do...

Charge to My Account for DVD Sale?

So, I made a sale of a DVD last week. I marked the item as shipped (letter post) and an hour later the Buyer said he was not happy with the item, because he noticed a "scratch." He asked for a refund and he submitted a Charge Back through his financi...

Fedex overcharged me once again

It's getting annoying it's the second time i pick fedex to ship because they offer a better price, then charge me higher than label sold. Most likely because their employees does mistakes on size mesurements. It was shipped with a 16in x 16in x 16in ...

Customer didn’t return an item and eBay refunded them

I am a seller on eBay and I have 60 days free return policy. I have honoured all returns and refunded previous customers hassle free. Recently I have a customer who requested a return, I approved immediately and messaged the buyer how to ship the ite...

Long shipping Delays

HII know this order is being delivered, but I must say eBay-international, not only do they charge a lot for delivery, but they take an enormous amount of time for the package to be delivered. I am not satisfied with the shipping delays. Because of t...

BC PST Tax ID Number

As you know eBay started collecting and remiting sales for Canada as of July 1st 2022. That's not a problem for us but we're currently being audited and need to prove those taxes are being collected and remitted. I spent hours on the chat and phone t...

How long does it take to clear Glendale Heights, IL, US and start moving again?

Apparently, my package was out for delivery and delivered Wednesday 7th to some Carol Stream or Glendale Hgts but has since disappeared into some FedEx or ebay wasteland. How long does it take before the package is going to be shipped to me here in C...

Item is late but seems to be on its way... maybe?

Hi there, Ordered an item from a seller in the US on March 26. The seller shipped the item on the same day, and it was supposed to be delivered on April 11 at the latest (I'm in the Toronto area). I decided to not ask for a refund just yet since the ...

Preorder Scam Help

Hello All, Hoping for help and directionPurchased a preorder for a figure in December 2023.At the time I did not realize that the preorder was not available and still not available.When purchased the seller stated that they will send a fake tracking ...

Ebay international shipping has lost its mind: RIP Ebay

$289 USD to ship 2 small transistors?Whats even happening here? Thats insanity

Standard promoted fee, things that make you go hmmmm

I've noticed a couple things over the last few weeks. As others have identified my promoted impressions rate is lower than it used to be, not as dramatic or as of a certain day as others have seen. I've noticed that the "suggested" promoted rate has ...

Ebay refunded my purchase for late delivery - Item received afterwards - Ebay Int'l Shipping Program

I have been a regular buyer on Ebay for years. Never had any issues before, except for delays in shipping with US sellers to Canada. However, my items always arrived before the due date. Here is my latest experience. I did not find any similar situat...

Resolved! For those who've downgraded a store, does it matter when you downgrade in the month?

I'm going to downgrade my store, store renewal is June 1. I'm of the mind that if I downgrade today, I'm prepaid till the end of May anyway so the Anchor rules apply to the end of May and then the Premium level rules apply. I've looked in the documen...

didn't receive coupon for ebay shipping supplies

Hello, Today is April 4th and I still didn't receive coupon # for ebay shipping supplies . This coupon should be automatically generated at the beginning of each quarter . Anyone experienced the same? Thanks.

Facing item swap scam

Sold a trading card graded, the slab had damage on a corner. The buyer opened a return claiming he cracked the slab to take the card out and the card inside is counterfeit. Asking refund or replacement. I gave benefit of doubt at first but after a fe...

Why will Global shipping NOT ship to BC Canada?

Hey does anyone know why Global Shipping will NOT ship to BC when it will ship to every other provinces? I mean I'm saving a lot of money but am also really heart broken that the glassware I love can't be shipped to me. Also I was told that US seller...

I have a pending sale but ebay will not process it because the buyer is in Alberta Canada and I am i

I have a pending sale but ebay will not process it because the buyer is in Alberta Canada and I am in Alabama US. They get a reject message saying seller will not ship to Canada. NOT SO! How do we fix this?

preference settings for buyers

IS there someway to set a permanant preference to block all but ebay.ca in searches?

Ebay is useless and helps buyers scam sellers

Ebay, its customer service and leadership team is useless. They don't know how to do simple math, common sense, or shipping practices. The overall customer service experience is garbage considering the amount fees they charge. They should be renamed ...

Canada Post tracking not updating on Ebay......A G A I N.

sigh......it's a never ending struggle with Ebay glitches. Canada Post tracking is not updating at all on Ebay, again. Last time this happened it was over a year before it was fixed. Last time there were at least partial updates. This time no updates...

Discrepancies between eBay dot ca and eBay dot com

Here is a partial quick list off the top of my head and/or pointed out by others = Mentioned repeatedly. If I have missed any please feel free to add. Only way we have a chance of getting the playing field leveled. Shortcomings for eBay Canada:No acc...

What's going on with the global shipping program it is so slow all of a sudden?

I have 2 small packages coming from the US they got to the hub fine and then they have just sat there or been mailed around in a circle in Illinois for like 2-3 weeks. I've used it many times before and never had this problem. It usually just takes a...

International shipping method

The new international shipping method caused me so much trouble that I won't ever buy again on this platform. Too pricy, soooo long to get the packages because of the new hub. Ridiculous, it should go back to the old shipping method, best for the sel...

New emails from eBay

Unsure if anyone else will see this the same way but to my mind the new email headers we are getting are a form of misleading eBay spam. If I am going to get mail like that I would like to be able to see in advance what it is for. New: No listing tit...

Is harmonized system code really necessary? If so, when?

I don't ship to us often. It's usually 5 or 6 times a year, and when I created shipping labels for us shipping from canada post online, I never input harmonized system code ever. I actually didn't even know it was there to input until today. lol I've...

Buyer asking me to change delivery address after item already delivered

Hello - I'm a Canadian seller who recently sold an item to a buyer with a Canadian shipping address. The item was shipped via Canada Post, and the tracking says the item was successfully delivered a week ago.Today, the buyer messaged me saying that t...

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