The eBay Canada Community

Auto relist vs automation relisting rule & fees - frustration!

Happy Monday all! So after 3 rounds of hair-pulling, yelling at my screen, frustrating online chat "help" conversations, I thought I'd come here to see if I can get some input. I have all my auctions set up as auction style and I apply the automation...

Stamp value

I Beleive this is a 1963 Queen Elizabeth II Canadian stamp

Shipping Policy Glitch

Last week I sold an item to a European buyer. However the buyer was able to complete the payment with the shipping service that I had set up for the US. Now I just sold 2 items within 10 minutes to UK buyers who were also able to pay as though they w...

Expedited Lite question - is it going to stop soon?

I thought I saw an email (not on ebay) that said Expedited Lite was stopping sometime in May. Of course, I can't find the email now. Haven't used it yet but have a pkg to list that could make use of Exp Lite. Anyone know if it is continuing or ending...

Resolved! USPS delivered my package to some guy in the US?

So I got something shipping from the US to Canada, latest update was just a few minutes ago. USPS texted me saying that someone in Glendale Heights, Illinois picked up my package from the post office. Is this right?? How could they have messed up tha...

BC PST Tax ID Number

As you know eBay started collecting and remiting sales for Canada as of July 1st 2022. That's not a problem for us but we're currently being audited and need to prove those taxes are being collected and remitted. I spent hours on the chat and phone t...

Ebay refunded my purchase for late delivery - Item received afterwards - Ebay Int'l Shipping Program

I have been a regular buyer on Ebay for years. Never had any issues before, except for delays in shipping with US sellers to Canada. However, my items always arrived before the due date. Here is my latest experience. I did not find any similar situat...

"Looks like thats the wrong province" even though it isnt.

This started happening after I tried to verify my address to sell something. This is the first time im selling something. I am 100% sure all my info is correct but it keeps saying its the wrong province. I even tried all the other provinces and it st...

Standard promoted fee, things that make you go hmmmm

I've noticed a couple things over the last few weeks. As others have identified my promoted impressions rate is lower than it used to be, not as dramatic or as of a certain day as others have seen. I've noticed that the "suggested" promoted rate has ...

I just don't get the fees calculation...

I apologize in advance for raising a topic that was mentioned countless times, but after researching eBay-related topics, I still can't get my math right. So here it is:- I have above average standing with eBay- I sold an older computer for $345. - I...

If someone gives you a ridiculous offer do you have to respond?

If someone gives you a ridiculous offer do you have to respond? I didn't realize I have that on. I didn't have it on, can a buyer just send me an offer it I do not accept them or have it listed as accepting offers. I don't really want to respond. Hav...

Charge to My Account for DVD Sale?

So, I made a sale of a DVD last week. I marked the item as shipped (letter post) and an hour later the Buyer said he was not happy with the item, because he noticed a "scratch." He asked for a refund and he submitted a Charge Back through his financi...

Fedex overcharged me once again

It's getting annoying it's the second time i pick fedex to ship because they offer a better price, then charge me higher than label sold. Most likely because their employees does mistakes on size mesurements. It was shipped with a 16in x 16in x 16in ...

What happens to my store categories if I switch my store from .com to .ca?

Almost tagged on to ricarmic's post but thought I should start a new one here. Canadian listing on .com but paying my store fees in US$ because that is how I set up my store many years ago. I'm tired of paying in US and having it converted to Cdn. Do...

Import Tax

Hey. So, I recently purchased a gaming laptop on ebay from US. As shown in the image. I have payed everything including the GST and PST because I live in BC, Canada and BC charges you GST and PST. Do I need to pay taxes again when it arrive athe bord...

Resolved! Why do some U.S. items have B.C. taxes added in the cart and some not, even when they're a business?

So I'm a buyer in Canada, British Columbia to be specific. When shopping, I put stuff I'm interested in "in the cart" to see if there are going to be gst and pst or not. I recently made a purchace based on this total, and chose an item from the USA t...

Ebay shipping?

Hello everyone!I haven't used Ebay in some years so a lot of these changes I've heard of are kinda freaking me out lolI live in Alberta, Canada and I ordered a couple flannels from the U.S for an upcoming convention I'm going to and one of them ended...

Customer didn’t return an item and eBay refunded them

I am a seller on eBay and I have 60 days free return policy. I have honoured all returns and refunded previous customers hassle free. Recently I have a customer who requested a return, I approved immediately and messaged the buyer how to ship the ite...

Long shipping Delays

HII know this order is being delivered, but I must say eBay-international, not only do they charge a lot for delivery, but they take an enormous amount of time for the package to be delivered. I am not satisfied with the shipping delays. Because of t...

How long does it take to clear Glendale Heights, IL, US and start moving again?

Apparently, my package was out for delivery and delivered Wednesday 7th to some Carol Stream or Glendale Hgts but has since disappeared into some FedEx or ebay wasteland. How long does it take before the package is going to be shipped to me here in C...

Item is late but seems to be on its way... maybe?

Hi there, Ordered an item from a seller in the US on March 26. The seller shipped the item on the same day, and it was supposed to be delivered on April 11 at the latest (I'm in the Toronto area). I decided to not ask for a refund just yet since the ...

Preorder Scam Help

Hello All, Hoping for help and directionPurchased a preorder for a figure in December 2023.At the time I did not realize that the preorder was not available and still not available.When purchased the seller stated that they will send a fake tracking ...

Ebay international shipping has lost its mind: RIP Ebay

$289 USD to ship 2 small transistors?Whats even happening here? Thats insanity

Resolved! For those who've downgraded a store, does it matter when you downgrade in the month?

I'm going to downgrade my store, store renewal is June 1. I'm of the mind that if I downgrade today, I'm prepaid till the end of May anyway so the Anchor rules apply to the end of May and then the Premium level rules apply. I've looked in the documen...

didn't receive coupon for ebay shipping supplies

Hello, Today is April 4th and I still didn't receive coupon # for ebay shipping supplies . This coupon should be automatically generated at the beginning of each quarter . Anyone experienced the same? Thanks.

Facing item swap scam

Sold a trading card graded, the slab had damage on a corner. The buyer opened a return claiming he cracked the slab to take the card out and the card inside is counterfeit. Asking refund or replacement. I gave benefit of doubt at first but after a fe...

Why will Global shipping NOT ship to BC Canada?

Hey does anyone know why Global Shipping will NOT ship to BC when it will ship to every other provinces? I mean I'm saving a lot of money but am also really heart broken that the glassware I love can't be shipped to me. Also I was told that US seller...

I have a pending sale but ebay will not process it because the buyer is in Alberta Canada and I am i

I have a pending sale but ebay will not process it because the buyer is in Alberta Canada and I am in Alabama US. They get a reject message saying seller will not ship to Canada. NOT SO! How do we fix this?

preference settings for buyers

IS there someway to set a permanant preference to block all but ebay.ca in searches?

Ebay is useless and helps buyers scam sellers

Ebay, its customer service and leadership team is useless. They don't know how to do simple math, common sense, or shipping practices. The overall customer service experience is garbage considering the amount fees they charge. They should be renamed ...

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Resolved! USPS delivered my package to some guy in the US?

Resolved! Why do some U.S. items have B.C. taxes added in the cart and some not, even when they're a business?

Resolved! For those who've downgraded a store, does it matter when you downgrade in the month?

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