Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

Listing with TL2 and need to migrate to Wonder Lister - how do I move items over?

Almost time for Turbo Lister to go poof! I read an article on how to migrate over to Wonder Lister but it sounded very complex. Has anyone done this and how do I do it? I do need some help. Would appreciate hearing from some users.Wonder Lister asked...

ebay.CA 25% OFF FVF promo for listings sold by June 11

https://pages.ebay.ca/promo/2020/0511/hotproducts.html Invite only. Check your email or promo section.25% off FVF on up to 1000 sales.Listing fees do apply if you are over your free limit(s). Only for items listed (after activating) and sold in the f...

how to copy my Title in my ebay Description.

Hi, I would like to know if there is a HTML code for being able to copy my listing title into my listing description, because mostly of the time I only need to change the name of my item in my description in order to make is successful. Example: TITL...

Don't tell them youre back from AMAZON- no animals were harmed in this story

Disclaimer- there is no concrete proof of retaliation, but there is no concrete proof of Aliens so you be the judge....Years ago, had an account for 13 years, Ebay erased my account by accident costing me 500 100% positive feedback score. The respons...

Resolved! Views Not Showing Up

Hello,None of the views are showing up on any of my listings. It just shows up as a dashed line, however all my watchers are still showing up. Any idea why? Josh

What a bunch of Ebay balony get 50000 Free Listings only now to be taken away

About 5 days ago i received a promotion offer of 50000 free listing on sport cards, i had been working on them and storing on Turbo Lister to up load this weekend, what a bunch of bull that now its gone from my account, completely disappeared.No wond...

ebay blocking Israel and Switzerland?

Who is the idiot at ebay dot ca that is in charge of blocking countries for no reason? We regularly ship to Israel and Switzerland with sales from the other platforms we sell on but are prevented from selling to these 2 countries on here. These 2 cou...

Sales and Covid-19

I was having my best four months ever (I only sell 5 months a year) and it just quit.Then the US woke up re: Covid-19 - not one sale in the last 2 weeks.eBay thinks people staying at home will increase sales.My wife thinks people just don't want to s...

Is Buyers remorse an excuse for seller to have to refund??

Im in a few sports cards collectors groups and its now happening more then ever that buyers are using Ebay flaw return policy and are getting away with it. A buyer will purchase an item thinking they can resell for more only by the time they get the ...

eBay...Paypal ... Skype

It is time read about the history of eBay in relation to Paypal, and Skype. And now it will be the new... Managed Payments option ... The links are Paypalhttps://en.wikipedia.org/wiki/PayPal Skypehttps://en.wikipedia.org/wiki/Skype eBayhttps://en.wik...

Same day listing message

I sent an email to eBay about this problem, this is the reply. I understand that you are worried about your listings. Carol, I have reviewed some of your items but I did not see "Same day shipping" rather I'm seeing the "4 business day" handing time....

Weekly Chat follow up: Shipping Labels

Hi @flyhooks4less - would you mind getting me the steps you took to get to that error? The Shipping team wants to make sure that folks aren't able to get to that until it's ready so they don't get their hopes up. Thanks!

Cannot promote my listings or access seller hub

I started my ebay account yesterday and since have listed a few products. I wanted to promote my listings to gain some initial traction but found out I am "ineligible" for promoted listings and cannot access the seller hub either. I do not have any s...

Pirated goods on Ebay (opinion wanted)

Has anyone reported pirated merchandise to Ebay? Did Ebay do anything about it? I recently reported a movie seller to Ebay and nothing was done. The person wasn't even being secretive about it and yet no action was taken Am I wasting my time? Is the ...

Buyer Was Allowed to Open a Case for Item Not Received

This is annoying. I shipped an item to the States April 16th (11 business days) and today eBay allowed a buyer to open a case for Item Not Received. Even during the best of times that's not long enough. Just letting off steam because I don't understa...

Resolved! New seller cannot list any item

I just started my eBay account yesterday and listed one item for $140. My listing limit is 10 listings and $1000. I only have one listing but when I go to list another one it says I have already reached my limit. Can anyone help?

Resolved! Still having problems with combined shipping

I always allow combined shipping, but over the last 5 or 6 years some people are just finding it impossible to do. I have phone eBay about 6 times, I am always told that the buyer needs to put their items in their cart and then it will work, they che...

the same item I listing has sold for $10k but my item got taken off when listed for $6500 ?

E bay removed my listing but everyone else is still selling

custom form when shipping an item

Hello, Say, I sell one item (Blu-ray movie) once every 2 weeks & ship from Canada to USA.What am I supposed to enter in the Custom form exactly? Please advise.Say, value usually I enter as $10 or something.Should I select 'Other' & give what explanat...

Question about US customs

Does anyone know if there is US customs in Montreal for packages, or is the only mail customs located in the US. I have been waiting 11 days for a package to arrive in Massachusetts. It took a week to go from Ottawa to Montreal and finally now usps s...

Resolved! Intl Customer bought an item after I shut down intl shipping - PP but no ebay record for sale

Just got a weird message from a customer in south east Asia about an item he said he purchased off me two days after I shut down all international shipping when COVID was just beginning to wreak havoc with postal systems. There is no ebay record for ...

Ebay Managed Payments Going Online? HUH?

I a bit leary signing up so I left it alone. Is this how Ebay will fully depart from Paypal? How does this actually save money since I see other payment processors on there. the Process looks like Paypal's

Just checked my items again, still showing Same Day Delivery!

Anyone else still having this problem? I list a lot of items on .Com and those listings are mainly 1 day delivery but are now showing Same Day Delivery. I’ve even tried changing some to 2 day but makes no difference. It does seem that the listings on...

Sellers of others' goods

I have goods that I would like to sell in Canada but don't really have the time to sell directly. Are there e-bay sellers who sell items for a commission or some split of proceeds? Items include classic original newspapers and magazines, books, items...

Since When Are Scheduled Listings Charged A Fee?

Since When Are Scheduled Listings Charged A Fee? I like to list my items ahead of time so that they will start at a certain set time. I have never been charged a fee before. Is this something new that has just strated?

Managed Payments buying USPS Labels on eBay

Hi,I use a cross border shipper so I need a USPS shipping label on my parcels. I buy my USPS Shipping labels from eBay, which are paid with Paypal. I would actually prefer it if I could charge it to my Credit Card where I get points. How will this wo...

Resolved! Buyer has 2 different Street names and numbers on order details

I just have a quick question! I made an expensive sale ($300) but the buyer has 2 different street names and addresses under the view order details. One street is located in the North end of his city, and the other in the south end. I have asked the ...

Paypal case notice - not authorized, What Now?

I received a notice from paypal: "We are writing to let you know one of your buyers opened a case for this transaction. The buyer stated that they did not authorize this purchase.Here are the case details:" Purchase was made November 3 and delivered ...

International buyer is refusing to pay import fees to pick up his item

Hello, I sold a sports memorabilia item to a buyer in Germany. The item was sent via UPS. It turns out UPS made 5 separate attempts at delivering contacting the receiver to A) get the import fees paid B) deliver the item but the buyer is refusing. No...

Buyer requests refund for 64 year old used car part after 25 days since delivery

Hello so I have a little situation here as the title says I have a customer who wants a refund for a 64 year old used car part after 25 days since delivery. Do to the nature of selling extremely old rare car parts I cannot assure the working conditio...