Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

ebay drops watermark ban

No watermark enforcement in marchhttps://community.ebay.com/t5/Announcements/Watermark-Removal-Policy-Enforcement-Update/ba-p/27803744 How many times have they announced something and had to reverse after. Like how they suddenly blocked catalog image...

Resolved! Are my eBay.ca listings showing on eBay.com?

Hi! Just a quick newbie question... When I list an item on eBay.ca, does it necessarily show on eBay.com, or do I have to do something special? Thanks!

Buyer asking fro pre-paid return label 39 days after purchase

Hey! I sold a camera to a buyer 39 days ago and this morning, out of the blue, he writes to me: ------------------Hello,I need you to provide me a prepaid shipping label, or pay me the amount it will cost to ship back to you. Thanks,XXXXXXXXX--------...

If buyer does not pick it up and it is returned to me by canada post, what options do I have

Recently had a decent large sell took the buyer 3 days to pay which I have no problems waiting up to 5 days as sometimes buyers don't have funds in ther paypal.But now after 10 days the item has been sitting at the post office outlet waiting for the ...

snapship expedited to US can't insure over $100?

When I click on show additional options there are none, but with this service it's supposed to be up to $1000 for a fee, but doesn't allow me that on US shipments only Canadian, is this a known bug? When I used to use paypal labels I think I was able...

Trouble with latest Windows Update?

This is not strictly an eBay issue, but I'm wondering whether any sellers running Windows 10 (particularly on a laptop) have had difficulty with the latest automated update from Microsoft. My laptop (which is no more than 2-1/2 years old and has been...

Cyber Monday and NO LISTING SPECIAL WHY????

I can't believe eBay has not run a free listing special for the busiest day of the year for internet sales. I guess this is why eBay has dropped to the sixth largest internet sales What does everyone else think of this?

Listing with free shipping

Just sold a coat to a brand new ebayer. (she opened her acct. today). It was listed with free shipping and "best offer". Without looking at her history, I accepted her offer. When I went to send the invoice, it said free shipping. I'm sure she doesn'...

Resolved! Interesting glitch: 'the seller has not specified shipping option' error with actual cost displayed

This is a new one to me. Noticed in on my own listings starting yesterday but it could have been this way all week if not longer, I haven't been paying attention. Item gives the error message 'the seller has not specified shipping option' while accur...

Screen Shot 2017-11-26 at 4.46.31 AM.png

Resolved! Canadian sellers know that on a low priced item that it is unlikely to sell with tracking cost

There is a person in Mount Ulla NC that has been buying from Canadian sellers that cannot afford to put tracking on their items. This is because the item is low cost and will not sell if there is going to be a $12.95 tracking charge added to the cost...

Canada Post changes - holiday money back guarantee, 2018 letter-post stamp rates

November 20, 2017 to January 5, 2018Delivery guarantee (or money refunded) will only apply when a parcel is 2 or more business days past the delivery date standard.https://www.canadapost.ca/cpo/mc/assets/pdf/business/2017_peakSeasonServiceGuarantee_e...

Invoicing

HiOnce yr item is sold.How long before you invoice and expect payment.I posted a blacklisted phone yesterday.Somebody bought it today...I'm not going to lie....They've asked a couple of questions so I'm just waiting to see what happens....Thanks

Resolved! Lower sales since listing in Canadian dollars?

Just wondering if others have experienced a drop in sales since having to list in Canadian dollars. I sell antiques and collectibles for the most part, and my sales have dropped considerably. I used to sell 10% to 20% of the items that I listed at an...

Slow sales & getting worse all the time

I have noticed that sales are getting worse & worse all the time now. I have been keeping track of my sales for over a year & see a definite pattern. I usually have steady sales for 2-3 weeks out of each month & then for at least a week not one sale....

Does anyone know an inexpensive way to ship overseas?

Hello everyone! I have a question about shipping large packages overseas as I have an auction running and everyone that wants it is overseas. I am very familiar with Canadapost shipping and how slow it can be if sent overseas. Here is what I am selli...

How is it possible that an object listed appering on my eBay wont appear when doing a search

How is it possible that an object listed is appearing listed on my eBay wont appear when doing a search so that nobody wont be able see the object for sale

Dumb Question About Postage Labels: Does the Paper Have to be White?

So, I'm settling into a long night of packing orders and discover I've no paper left for my printer. Well, not quite. I have no printer paper left but I do have a lovely minty green cardstock. Can I use this to print my postage labels without repercu...

How to check your dings.

I read about buyers getting dings and dinged.Are dings real and if so how do I check my dings?How do I know if dings are affecting my sales?

Making Some Headway with Listing Migration

Without getting into specifics (because I cannot without violating Usage Policy) I'd like to report that I am making progress and have three solid leads on software tools that migrate listings as opposed to offer only a solution that allows you to se...

interac E-Transfer?

Just wondering are we allowed to offer Interac e-transfers on collectibles? They aren't a wire transfer as they go through the Interac payment system, its not bank to bank as much as email to email. I am going to be selling in comics and mini war gam...

Could someone explain this eBay message to me?

Just received an email from eBay with the following title: “The Most Awe-making Dopesane LitMG Deals”. Thought I understood English but this title has me stumped! Am I just too old or has a bot gone wild?

eBay/PAYPAL must be selling/handling lotsa stuff, things are SLOW to happen again...

Earlier in the day PAYPAL email notifications are slow, some hours behind now.... Now both PAYPAL and ebay email notifications are hours behind.... Too bad it isn't piles of my sales that are helping create the slowdown.... Actually given it is black...

Issue getting sales information to appear on my.ebay page:

This is the page set-up I want with the Selling Manager info on the left-hand side: Instead, this is what i have. I can't seem to get the selling manager info to appear on the left at all.

Marketing Tools Promotions Manager replacing Markdown Manager - and DOESN'T WORK yet!!

I cannot believe (or maybe I can) that eBay would roll this program out to replace markdown manager, but not think ahead that maybe Canada would like to be included? Or at the very least make sure that this works before pushing the button to activate...

A thief among us

To ebay and paypal I am writing this letter in regards to the disappointment in a recent resolution and your inability to stem the ability of a thief. This stems from the incident involving one of your buyers. I completed my sale and sent the item ju...

Ebays and tax added to the fees

I have spent some time researching this subject and cant find proper answer for it Sellers now have to pay so called gst/pst on the fees that Ebays takes from all sales and shipping Since ebay says forced under government rules ect Question then is h...

Unsold Items

I wanted to relist some of my unsold items tonight but the older ones, over 1 month old, have gone. I checked in My eBay - unsold items and also in Selling Manager - Unsold and Ended items. All I have is the last 30 days. I used to have 60 days in My...

Resolved! Seller Dashboard??

Maybe I don't understand how seller dashboard works? I have noticed for months that my sales the show in seller dashboard are significantly lower than my actual sales. Am I missing something?

Buyer bought my item for my asking price but is now asking for a price adjustment

I had multiple offers from a buyer (A) and we finally agreed on a price (through messages, not formal offers) but he had run out of offers and asked me to re-list the item so he could send me the final offer. In the meantime I had messaged another pr...

Late shipment rate/tracking

On my dashboard, I have three bad rating in the late shipment rate report. Both are from eBay in the section « Tracking indicates late delivery ». My items were sent using Shippo. Problem is that my Vacation settings were on when I sold the items. I ...