Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

Almost 2 days and my item is not showing up in searches?

I'm a new user, but I want to be able to sell some of my climbing and skiing equipment and this is really frustrating! Can anyone tell me what is going on with my first item up for almost 2 full days and not yet indexed? Thanks! Brad.

Question about taxes

It's been a few months now that everything has taxes. But i still don't understand that: Why do my buyers getting charged taxes if i'm selling under $30k/year? Since sellers under $30k/year leagally are not supposed to collect and provide taxes, does...

Sellers Required to Upload Government-issued Photo ID??

Apologies if there's already a thread for this -- first did a quick search and didn't get a hit with any of the search terms tried. Have other Canadian sellers uploaded government-issued photo ID to ebay's site? I've only been listing on ebay since M...

Ebay Announcement Dot com Calculated Shipping options for US sellers

This was just announced on dot com. (Ebay Labels tool)FedEx Home Delivery Rates Decrease Effective November 8, 2022As peak season approaches and sellers prepare for holiday shipping, we have some good news. eBay and FedEx have worked together to brin...

Resolved! EBAY For business contact information.

HelloDors anybody have the information for EBAY for business so I can contact real customer support to discuss a disputed claim? Just had a EBAY find a dispute in a buyers favor after proof of delivery was provided. Buyer filed a dispute with their f...

Did e-bay go to a different selling format ?? Parallel/Variety is not allowed as a variation error

I have listing that are variations , (55 of them ) and have been all good since Sept / 22 till Feb 24/23 and now when i try to add items or change prices i get a " Parallel/Variety is not allowed as a variation specific." Error ! i Contacted E-bay 4 ...

Resolved! Are deadbeat buyers part of the "new normal" now?

I haven't sold on ebay in a several years. I just started up again with a few items last week. Sold 3 computers, 1 to a Canadian buyer and 2 to US buyers. The first US buyer messaged me 5 minutes after auction end with a "I can't pay for 7 days. You'...

Late delivery

Why is EBay dinging my account with late delivery? I don’t control Canada Post or any other carrier what I can control is shipping time and I have shipped all my sales in 1 working day as estates on my store policy? Are they just trying to put my acc...

Buyer wants to buy more!!

I accepted a offer from a buyer for my product and he sends me an ebay message saying to contact him using text message as he works in the military and will be away for a while and I text him on text and he says that he needs to buy a gift card and w...

Not worth it at all!!!

So I came back to eBay after an absence. I sold and item and wasn't paid for it. When I contacted eBay they said they have a different policy. I had to wait now due to no revert feedback despite having 236 positive before. It said I would have to wai...

Item Not Received Claim on 4 month old Transaction?!

I sent an untracked package in early November. Today I received an eBay refund request for an item not received. I thought the buyer only had 90 days to file this? Or is it 90 days past the latest delivery date?I can't believe they waited that long!!...

Listing Promotion

Keep your eyes open for a listing promotion. Something I haven't seen in ages. May or may not be available for ALL sellers. Posting only as a notice to be on look out for. Details below. Activation will be required. New year, new saving, more cash.En...

eBay wants me to open a new bank account

I completed a sale on August 14, 2021 The buyer paid on August 15, 2021 To date I have not been paid by eBay, they keep telling me that the payments are blocked by my bank. Ebay provided me reference numbers to take to my bank. My bank tells me that ...

Resolved! How to collect additional shipping payment?

I have a buyer who purchased and paid for a craft book, and she wants to know if I can sent it so it arrives quicker. The only way would be expedited, but I don't know how she could send me the extra money for that.

Resolved! Cannot list product name includes "Beta"

Hello,I cannot list a product name includes "beta" in category "video game merchandise", even though it is unrelated to software in beta stage.Is there any way to bypass that?

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I have entered the wrong shipping details in the Return shipping

I recieved the return request from the buyerI've mistakenly uploaded the tracking details for another order which is Now Delivered and It is Now asking me to refund it by Feb 27and the parcel will be delivered on 28 feb... and If not refunded by feb ...

Managed Payments

I have always used PayPal when I purchase items on eBay. I sold an item last night & got a message from the buyer this morning saying "all I have is Mastercard & they do not accept it". Would this be correct or is it a question of buyer regret?

Useless discount box....WHY EVEN BOTHER HAVING IT?

Scammers

Our ebay account keeps getting offers but all have been scammers. This morning we got 3 offers from the same buyer. Seems like these scammers are targeting our ebay account. How to tell if it's a scammer or reall buyer. Every offer we have had so far...

Item delivered a week ago, payment still on hold. Am I helping to fund eBay or PayPal?

I don’t usually post on message boards but I’m really curious as to whether mine is a unique situation or if this is a trend experienced by others. I am new to eBay despite having a 25 year career in IT and a couple months ago bought an item and all ...

Are we being scammed

Hi both my husband and I have opened up ebay stores. My husband has already had 2 people attempt to scam him. My husbands store received an offer today on an item and we sent invoices and then I checked my store and I received an offer from the same ...

Send offer option not available?

So I have 5 watchers on an item...but no send offer button is popping up for the specific item....Why is this? Can anyone help?Thanks in advance Jake

how many times do relist a auction on avg .when it doesn't sell

how many times do you relist a auction when it doesn't sell -- even though the selling price is on avg for me is .99 starting and no min. i have about 14 auctions going right now and none have sold ---over two weeks have relisted them when they come ...

Resolved! How can I mail to a country I have blocked but agreed to mail for one item

I only ship to Canada and US but a buyer in Australia purchased a book somehow and then asked if I would ship to Australia. I agreed and sent the new invoice, but she is not allowed to purchase because it says I don't ship there. Anything I can do?

Any sellers on .COM using a US address: Ebay not charging GST/HST for Canadian buyers

This is an inquiry for any other Canadian sellers who sell on . COM using a US ship from address, who collect tax. I sell on . COM and .CA. Almost all sales are to the US. I have a Canadian 'ship from' address on .CA and a US 'ship from' address on ....

Resolved! Why is Ebay sending offers to my buyers without my knowledge?

I've noticed recently that offers have been sent out to buyers on behalf of myself on random listings of mine, but I am not sending them. This came to my attention when one of the items sold for a price lower than the list price. Ebay customer servic...

experiment with almost give away listing pondering problem

need to increase number of sales before the 20 th of month to get back to good glaces with ebay and lower charging rate 6% lower that is -- tried selling all my listings at 45% to 50 to 65 % off my already low prices -- don't increase sales still abo...

BEST FREE listing tool out there now?

plmk, thank you. i tried 2 of the popular ones but they would not work. im using firefox on a acer windows 10 home computer. i tried wonder lister and some other one (forget the name) and both did not work.

Media (DVD's/Blu-rays) Being Shipped from China!

I remarked on this topic a few weeks ago, but I was unaware at that time as to the extent of this problem. (When I went to revisit the thread after a couple of weeks, I noticed that it had disappeared. I was curious as to why .... it's the first time...

Resolved! OMG! WILL IT NEVER END....BEING CHARGED FOR GALLERY PLUS FEES OUT OF THE BLUE

Ebay seriously needs to get someone who is competent to run the show. All of a sudden i am being charged Gallery Plus Fees on random listings. I have never, ever used Gallery Plus in my life. However, i have had the fees credited back about 20 hours ...