eBay

Canada Post Expedited Lite Return Label

Does anyone know how to go about using the Canada Post Expedited Lite rate for a return, or if that's even possible at this juncture? Just want to make sure I'm not missing something. I tried swapping the addresses on a new label as if it was being s...

Buyer started a refund request on an item that he says does not fit

Hello everyone, advice please. I have a buyer who puchased a bike part from me. Purchased 2 packages of same item. It is brand new in original packaging. He opened a return request today asking for a refund stating the reason that the item does not f...

Refund page changes?

Hey Folks, Has any other sellers out there experienced a change to the Send Refund page?I've notice there is no longer the ability to pick a refund type, or to provide an order level refund, only on individual items.As well, with large orders (contai...

has handling fees been removed from ebay.ca when creating a sale listing?

Canada shipping to Puerto Rico

Hello, I am trying to purchase a label shipping from Canada to Puerto Rico, but it won't complete. I see other people have had issues in past. Does anyone know how to get the label to work? If I can't get it to work, I will have to ship at the post o...

UPS Discount not being calculated in the search results

Hello, I've setup a business policy with the new UPS option as the first one for Canada. It shows correctly on the item page (Here it was 13,11$). But when I do a search of my item, in the search results, it shows 35$. I've waited a week and it still...

An FYI to anyone still using an SSB account with CP

This just showed in my email today from CP. Intended for ANY sellers with lightweight Expedited packages in Canada. Full link: Currently valid until May 20, 2024https://www.canadapost-postescanada.ca/cpc/en/business/marketing/campaign/lightweight-shi...

Problem with Return Settings

Looking for help with Setting up returns.When I list an item, I set returns as accepted, but when i go and look at my post it states that returns arhe not accepted. I edit the listing and it still states returns not accepted. Am I missing something? ...

Best Offer NOT Enabled, Yet eBay sending out Auto Offers on my listings

How do I turn this "feature" off? All of a sudden, I've noticed that Auto Offers are being sent out on my listings. I never enabled this, don't want it at all, do not have Best Offer enabled and frankly, am quite ticked off by the sudden change. This...

I don't understand why I have to pay the entire amount of the product when I fully refund a customer

I need help about how it work when I refund a buyer. I have sold an item for a total of 24,99 $ including shipping on January 3th on which I pay 3,31 fees so I should have received 21,68 $ from that sale. On January 5th the buyer told me he's not sat...

Invoices and sold for prices are not reflecting the correct selling price in Canadian funds

Ebay is giving the price on the invoice in the wrong currency. It is doing the currency conversion but is not actually changing the dollar symbol from US to Canadian or vice versa. I recently sold two items and the sold prices are incorrect as they a...

Using the new eBay AI for creating listings

To anyone in the process of testing the new AI I would use with extreme caution. In creating some listings in vintage currency recently what generated did not match my input with the physical description of the items. It would be a good idea to proof...

problem listing an item to include destinations to ship to .

i just listed an item and cannot figure out how to insert the u.s.a as a place to ship too! i find this new listing tool very confusing and hard to figure out how to list shipping destinations and shipping costs .the older version had destinations li...

USPS boxes / shipping supplies

As a Canadian does anyone know where USPS boxes / shipping supplies can be purchased ? I frequently use the Priority Mail boxes (not in Canada) size 15x12x3.125. I used to purchase them from Chitchats up until they discontinued offering them about a ...

Customs Form: 1 or 3 pages?

I ship about 95% of my items from Canada to the US, and print my shipping labels through ebay probably at the same rate. There is the odd time that I print the shipping lable and it takes up the whole 8.5x11 page... meaning one half is the shipping l...

Item Damaged in transit

Would like some advice & info from some of sellers. I shipped a parcel before Xmas (a brass candle stick). The buyer just recently sent me a pic of the item which had been damaged in transit (was bent). I replied I was sorry that had happened & would...

Some questions about Music market on eBay

Hi Guys, I hope you have a very great start of the year. From my part, sales are not going well, but my guess would be that the holidays cost a lot, people will soon be starting to buy more. (Maybe also, my market are not the best right now). So, her...

Automatic best offers being sent...

Happy New Year everyone - wishing you a prosperous and drama free year! And I have started my new year off with something I didn't notice before - and I'm wondering if this is a glitch or a feature I have best offer enabled on all of my listings and ...

Bogner-Winter-Jacke, TEAM-Germany, "neuwertig", blau, Größe 38

I received a request for an invoice with combined postage. All of the titles of my items were replaced with the German title above and all the sold for values have been replaced with lower numbers. The items did not sell for the amount given on this ...

Chitchat Added USPS Media Mail to Account

Just got an email that USPS Media Mail service was added to my account. Not sure if this is universal or targetted - anyone else get this? Some folks have always had media mail, as Chitchats dropped it a few years ago but grandfathered in accounts wh...

Tracked Shipping Discount To The US Extended

Just a heads up. I purchased 2 labels on eBay for Tracked Small Parcels to the US. The discount has been extended till the end of March/24.

HST on shipping labels

Happy New YearIm sure In late to the party on the is question...Just printed an Ebay shipping label to Ontario from Manitoba. Toatal Cost $15.56Is The HST in the $15.56 or do I do a manual calculation to get an Input tax credit, if so how do I prove ...

Ebay Seller-Buyer since 2013, scammed on Ebay by Buyer . . .

"1st time scammed on Ebay by Buyer claiming "not as described" & gaining the system" . . . Just want to put a warning out there to Sellers who have been through this, as well as getting negative feedback, my 1st time with that as well & say that beca...

high value items on hold 30 day hold

Been with eBay for years I posted an item that wasn’t selling so I dropped the price significantly so I can get the money before Christmas . Took a big loss especially after eBay fees. Shipped it express buyer received it the next day messaged me and...