Happy New Year! I’m not sure if anyone else has been in this position
before but a buyer ordered something in September 2023 and is just
contacting me now saying they never received it. I’m aware I’m under no
obligation as such a long time has passed...
An eBay buyer messaged me today almost 1 year to the day of buying an
item from me saying they didn’t receive it. I have not responded yet as
all the red flags are there. I went through eBay seller hub and was able
to find the order. It doesn’t say i...
Hello,I’m adding new products to my listings and want to do a variation
listing but would like to list a minimum of buy 5. These items are very
small and not worth it sell just one not to mention the shipping cost.It
is possible to list it this way? ...
I sold a set of 3 soaps 2 weeks ago and a few days later I got a message
saying they had leaked during transit. I had shrink wrapped them and put
them in bubble bags. The customer was pretty upset so I sent out a new
replacement. This was the first t...
Had a customer buy a candle on September 12. Shipped quickly & never
heard anything until today claiming the item is fake and they want a
refund. It’s been almost 70 days!The item is NOT fake and I have the
receipt to prove it because I bought it mys...
Sorry if there was some confusion but this person ordered within
Canadian province.. They stated they were out of the country on
vacation. I told them there is nothing I can do because it’s over 60
days. I redirected them to eBay.
Thank you to those who posted a response. It’s been very helpful. I just
messaged this buyer and told them it’s way too late to resolve this
situation and that they only had 30 days with eBay to make a claim.
Thanks for your response! It’s a small 1 oz pocket size hand sanitizer
called a Pocketbac. Unfortunately I wouldn’t be able to justify free
shipping with the cost of the items but I think I’m just going to group
the sanitizers together by theme or se...
I just looked at the feedback she left for others and twice in the last
6 months she has done this. Over 3000 feedback and was also a seller but
hasn't received feedback as a seller in over a year. So she knows the
game. She posted in a feedback “Tha...
