Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...
Had buyer past 3 days make 2 purchases different days.I thought ebay would send combined invoice, but i was wrong.Buyer reached out to me requesting combined shipping.Upon trying to send even as a single invoice i get that I cannot send invoice to in...
The buyer registered TODAY, purchased 2 items, and then immediately became a "No longer a registered user". Kind of funny. The buyer is from the UK, paid 100 bucks, the address seems to be valid, so I will ship the items. Fortunately, I have 4 days t...
im sorry so confused i am enrolled in canada for ebay international shipping but is see others say they click on eis for there shipping is that instead of ups or canada post i never see eis as an option. i might have a setting wrong i have only been ...
This is what I see: It's a PO Box, and UPS is $27, I want to do expedited lite. I don't ship every day, so if I can't buy a label tonight it won't get shipped until Friday. C.
My views, impressions and sales dropped dramatically in half on December 17th out of nowhere. Is something going on?I turned off promoted listings on December 11th to avoid the backwards changes starting in January and then a week later all of my vie...
Hi all!Currently their is a known issues for where sellers are reporting that the Canada Post Expedited Lite shipping service does not appear on their listings for buyers, so Canadian buyers are unable to choose this service and pay for items. There ...
I can't figure out how to change the circular logo present on a listings page. I've done this for all other logo elements of my storefront, but the on that appears beside seller info under the listing title eludes me. Image below. Thanks for any help...
How do I get a return shipping label from USA to Canada? I need one for an item a buyer wants to return because they say it is not as described.
my established account with excellent feedback. 75% of gross sales
Just got an email from every threatening my seller status.'If your seller performance doesn’t improve, there’s a risk that the selling limits will be lowered on your account, and in some cases, you may be permanently restricted from selling on eBay'I...
Had a US buyer make an offer on an item made in China. So I warned them about Tariffs that will be taxed and billed to them at the border in my counter offer that they accepted. Then they refused delivery over said tariffs being applied. There's no b...
Now that we are approaching 2026 how does your 2025 compare with prior years?Between trumps tariffs, Canada Post protests, inflation, and EBay’s blue banner warning and EIS/ promoted listings cash grabs it’s been a pretty hostile environment to do bu...
I shipped an item to a us buyer using EIS for the first time. The item arrived at the toronto hub and switched to a DHL label within 3 days. However, there has been no update since it switched to DHL tracking (Scanned into sack/container – Mississaug...
A buyer placed an order last month and their address contained an invalid Postal Code. I couldn’t generate the shipping label even after manually correcting the address based on the buyer’s feedback. I contacted eBay support and I was told there is n...
Wishing everyone a happy holiday.... let this year be the best Ebay year! (Despite these on going USA/international issues).... Let me know how you are going to make this 2026 the best selling year to date... Let's all be positive and give helpful so...
Canada Post just announced that they are hoping to have everything resolved by 11pm EST. https://www.canadapost-postescanada.ca/cpo/mc/errors/maintenance-scheduled-dct.html
I've been using Zonos for shipping to the States and my first items were delivered as expected. However, items shipped after December 3rd are all stuck.The US P.O. must be totally jammed! They popped this tariff business on us with no prepation. We f...
Hey all, Wondering if anyone can off any info on this. Ok, so shipping within Canada, no problem. What I'd like to be able to do is offer EIS only to the US, and a flat rate option to other destinations world wide, and if EIS is offered world wide al...
I am enrolled in EIS and as of yesterday none of my orders to the US are automatically picked up by EIS. My US customers yesterday informed me that they need an invoice in order to pay for their order. When iwent to go see, I now have to select a shi...
First off is the Union statement CUPW Issues 72-Hour Strike Notice: A Call for Fair NegotiationTuesday May 20 20252023-2027/251No. 83 - AMENDEDOn Monday, May 19, CUPW issued a 72-hour strike notice to Canada Post. This action was not taken lightly, b...
I enrolled back into eIS to try it after a couple of weeks frustration earlier and having listed a number of items since then. This was a couple of days ago, and just like a problem I had earlier, I have a number of very similar lisitngs, same manufa...
In lieu of lost revenue due to trumps tariffs I suspect eBay might be trying to make it up on their end by practically making it so if you use promoted listings starting in January that each sale will essentially be mandatory for the fee whether the ...
Here's some additional notes I made from today's webinar (that I don't think were noted previously)eIS is not currently available for authenticated items (sneakers / cards) but they're hoping to add that ability soon.Do NOT include bonus items (gifts...
Fees can take about 2/3's of what you are expecting for your items if you do free shipping, promoting and ebay fees so be prepared.
Seems to be a disconnect here as my time of return is set for Jan 6th
Hi, all my listing both on ebay.ca and ebay .com now show that my items have import fees.... yet, all of them are shipped with canadapost and all tariffs are prepaid with zonos. not 1 sale in december, this was our best month on ebay for over 25 year...
Has anyone else experienced what appears to be a glitch on not getting views? I price competitively and look for moderate STR, however, it seems almost impossible to generate clicks even with 3% promoted on each. I don't have a store but was curious ...
Yestoday, an Australian buyer made me an offer of $150, with ebay's message reading:"..... Offer price does not include Shipping". I accepted the offer. Then, buyer paid the Item Price $150 + Shipping $40 (for Canada Post Expedited Parcel - USA).How ...
Does anyone know if Tariffs apply to sportscards sold in Canada and shipped to the states, they are all produced in the states?
So today I've had two different customers contact me asking for freight quotes to the US from Canada, which is odd as I have a calculated rate shipping policy system w/ eIS enabled and its been working fine thus far, but after checking it appears tha...
