Dear valued Store subscribers,
I hope this message finds you well. I want to take a moment to address a recent update regarding your Store subscription benefits.
Recently, we announced plans to phase out the Shipping Supplies coupon from our Store subscription benefits over the course of this year. This decision was made with the intention of reallocating resources for future enhancements to the overall seller experience. However, after listening to your invaluable feedback, we have realized that we did not get this right.
Our team has engaged in meaningful conversations with many of you on the importance this coupon plays in supporting your success on eBay, especially for those in remote areas of Canada. Your success is our top priority, and we are committed to doing what is best for our sellers.
I am pleased to announce that we will continue to offer the Shipping Supplies coupon for our Canadian Store subscribers. There is no action required on your part to qualify for future coupons. As long as you maintain your Store subscription, you can look forward to receiving this benefit in upcoming quarters.
One of the best things about eBay is its active and engaged community of sellers. It’s because of that community that we’re able to understand when we miss the mark and take steps quickly to make it right. So, thank you for sharing your thoughts, for engaging, and for helping us make your experience on eBay as rewarding as possible.
Stay tuned for an upcoming communication showing our appreciation for your contributions to these conversations.
Sincerely,
Garry Thaniel
GM of eBay Canada
