Coupon code not working.

[bluenessofbeing]

Hi there,

While browsing eBay in my safari browser on iPhone the yesterday, I received a pop-up for a coupon code. It says it expires on 01/02/2019, and when I clicked on the "See details" link, the terms and conditions mention "The Coupon will expire at 11:59:59 PM PT on the date shown on the Coupon".

I have checked the validity of this coupon by pretending to buy something with it yesterday and applying the coupon to see if it works, without actually buying the item. It's a valid coupon. I checked it on eBay.ca, and it showed me a discount of $5 USD ($6.60 CAD).

Today, I won a bid. It is currently 11:46 PM PT, and I just tried to use the coupon to pay for the item I won. It keeps saying "This code has expired".

What's going on?

P.S. I included a screenshot of the item I won, and weirdly it says the auction ended on Feb 02 22:52, but that can't be, it's Feb 01 11:57 PM right now and I've already won it... is there a glitch?

The link to the auction is:

https://www.ebay.ca/itm/2x-Bicycle-Mariner-Playing-Cards-Limited-Edition-Blue-Red-52-Card-Deck/11359...

my winning bid.JPG ‏140 KB

[zee-chan-jpn-books]

Interesting, the screencap does say it ended Feb 2 at 10pm which is in the future lol. I don't have an answer for you but I'm gonna tag a staff for you, hopefully he can help you next Monday...

I also find it interesting that you said your coupon ends at PT, since most ebay.ca coupons end at ET. Hopefully the staffs have an answer for you on Monday.

tyler@ebay 

@happy_pigeon 

[tyler@ebay]

Thanks for the tag @zee-chan-jpn-books!

Hi @bluenessofbeing - it looks like there may have been confusion over exactly which coupon code to use. I suggest looking at your My eBay Messages for the correct code.

If you're still hitting issues with this please let me know!