Over charging on shipping and handling to cover sellers fees?

Over the past two weeks, oddly from two different sellers, I have been over charged as much as triple the cost for shipping. The last one saying its Canadian Expedited parcel and arriving Registered Letter. When inquiring at the over charging they say its to cover their seller fees. Its their handling costs. ?!? 

They then said, because I went ahead and paid the shipping when purchasing the item, they don't have to reimburse me. Also saying they can charge what they want, nothing I can do about it.

Actually there is a lot I can do. 😉 ....Especially since ebay can see their replies to my queries.

Just curious if anyone else is having this lately?

 

Don't they realize that if they want to cover the cost of their seller fees, they can just up the price of their item?

 

 

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It's really bad form to do that and not refund (imo), but from a technical perspective I'm not sure they're wrong. Expedited Parcel is 2-8 days nationally and registered mail is supposed to be 2-4 days with both being tracked. In some respects, they're offering a potentially better shipping service. Sellers ARE allowed to charge more for shipping than what it costs them. It'll probably cost them sales and could lead to angry customers, but it isn't against the rules.

 

Personally, when I ship something, if it costs more than a dollar or two less than what the seller paid, I refund the difference. Since I subsidize the shipping a bit though, this rarely happens. Usually it costs me more.

 

I don't think eBay will back you up on this (although I could be wrong). You can definitely mention it in the feedback though, and as long as the feedback you provide is factual and doesn't break any of the rules, I doubt the seller will be able to get it removed.