So really .... I'm screwed !?! 30 days?

[davecason]

So really  ...... I'm hooped?

I sent yet another request to the seller to send me back my money.  Still nothing, so I went to open a buyer protection thing only to see this:

" Unfortunately, your purchase is no longer eligible for eBay Buyer Protection since 30 days have passed since the estimated delivery date of the item but we encourage you to contact the seller to work things out. Most sellers want their buyers to be satisfied and will work with you. ......"

I didn't know that, so I guess I'm screwed ..... I'm glad this was only for $12 bucks or I'd be really **bleep**.  I think Ebay should make that 30 DAY rule better known .... this sucks.  Has ebay ever thought that shipping from China might take close to 30 days?

I also can't leave feedback so I can tell others that these guys hosed me ..... because it says:

We are unable to add your feedback for 1 transaction

Here's why:
Item was not found because:
This item number does not exist
Or you have already left feedback.

THIS SUCKS ...... I haven't left feedback because that's the tool, I like to use to make sure I get my stuff .....

I guess I'm screwed huh kids.  Too bad but it is the first time I ever got hosed so - oh well .....

Can you guys think of anything I can do?

Cheers'

Dave

[lady.stark]

In order to get your money back in a case of "Item not received", you have 180 days to open a case with PayPal.

As for the feedback, try logging in eBay.com and leave the feedback from there (you have 60 days from the time of purchase and not the time of payment). I know it is strange, but this message sometimes appear on eBay.ca.

[momcqueen]

What funding source did you use?

Paypal? Go to your paypal account and open an Item Not Received case, escalate it and don't accept a replacement. Get your money back and try elsewhere. 

If it was credit card, call the card provider and do the same. 

Regardless of the country of origin or estimated dates of delivery, it is the seller who is obligated to prove it was delivered. With tracking. If it wasn't, you get your money back. 

Paypal offers it for 180 days from time of payment. 

[reallynicestamps]

ZOMBIE THREAD FROM 2016

 The problem with Zombie Threads is that the advice may be out of date and inaccurate.

If you have a similar problem, start a new thread for useable advice.

@happy_pigeon

[mcrlmn]

Ancient thread, but for those asking the same question...

You can use Money Back Guarantee up to 30 days after you received your item (or when you should have received it).

After 30 days, file for PayPal Purchase Protection in your PayPal account.

PayPal offers a 180 day window for coverage of items that are not as described or not received.

[momcqueen]

Also, details of ebay's MoneyBack Guarantee are literally on every page you view to buy an item. 

https://pages.ebay.ca/ebay-money-back-guarantee/

[mapleleaf-collectibles]

What you can do is learn a valuable yet relatively cheap $12.00 lesson not to buy from China ever again. When you get what ever it was you ordered it will probably be junk anyway. Maybe it will show up in another few weeks. Stick to buying from Canada or USA and you won't have any problems. Anything cheap from China usually is cheap quality, forget about it and move on.

[reallynicestamps]

We are unable to add your feedback for 1 transaction

Here's why:
Item was not found because:
This item number does not exist
Or you have already left feedback.

I suspect this means the seller has been booted off eBay for nefarious actions.

Call Paypal.

Their Resolution Centre is hidden on the top of your account page under Tools.

Say that the seller is Not A Registered Seller in the Paypal Dispute. It helps.

[reallynicestamps]

You are still covered by Paypal.

If you paid with Paypal.

PP hides its Resolution Centre at the top of your account page under Tools.

The first step is to contact the seller but since you have already done that, go right to escalating to a Claim.

If the seller does not refund you (promptly, it takes seconds, but allow for time differences and give the scammer seller 24 hours). Paypal will refund you and go after the seller for their money.

Paypal doesn't like sellers who make PP give money back.

If you did not use PP, go to the credit card you did use, and call the 1-800 customer service number on the back. The clerk will need all your dates, payments, currency, transaction numbers etc, to process your refund.

[aubreyclay56]

---

@davecason wrote:

So really  ...... I'm hooped?

I sent yet another request to the seller to send me back my money.  Still nothing, so I went to open a buyer protection thing only to see this:

" Unfortunately, your purchase is no longer eligible for eBay Buyer Protection since 30 days have passed since the estimated delivery date of the item but we encourage you to contact the seller to work things out. Most sellers want their buyers to be satisfied and will work with you. ......"

I didn't know that, so I guess I'm screwed ..... I'm glad this was only for $12 bucks or I'd be really **bleep**.  I think Ebay should make that 30 DAY rule better known .... this sucks.  Has ebay ever thought that shipping from China might take close to 30 days?

I also can't leave feedback so I can tell others that these guys hosed me ..... because it says:

We are unable to add your feedback for 1 transaction

Here's why:
Item was not found because:
This item number does not exist
Or you have already left feedback.

THIS SUCKS ...... I haven't left feedback because that's the tool, I like to use to make sure I get my stuff .....

I guess I'm screwed huh kids.  Too bad but it is the first time I ever got hosed so - oh well .....

Can you guys think of anything I can do?

Cheers'

Dave

---

not really, it takes months sometimes if item was shipped  cheapley from china is there a date when shipping was estimated ,you can contact pay pal,or if purchase was with a credit card you maybe able to talk to them ,lots of alternatives,realy not sure why so many people shop overseas,it takes forever to recieve items,stressfull yes,items with realy cheap or free shipping is a coman problem on here,you are better to buy from canada or usa,if you do open a case with pay pal be sure you no the facts first,like allow the right amount of time for shipping from overseas,and if you do get your money back, and you won your case with pay pal,just remember to pay the seller if your item does show up,just my thoughts

[xeposter]

Oh, yes. Try to AVOID buying from all of the Hong Kong, China, Japan, South Korea, etc. countries. They like to sell "dollar" items with free shipping. Normally, the stuff they sell is cheap and not worth anything. I am not saying that ALL items from those countries are, but most of them are.
Alex

[xeposter]

If the item was not as described, you should still be able to return the item. Try making a return request. If you suddenly decided you did not want the item, you are in the 30 day thing. You are lucky the seller even offers 30 day returns...most sellers offer no or 14 day returns.

Alex

[davecason]

Hi XE,

No,

They claimed they shipped it and kept saying just wait, so I did. I've already asked for my money back twice but no answer ..... so today I sent the request again and then went to use my ebay money back guarantee but then saw all this after 30 days BS. I had NO clue that was a thing with ebay ....

Again for stuff that's from overseas it'll take at least 30 days sometimes ..... I'm pretty sure I'm screwed and they haven't bothered to reply to me for a while so they probably knew about the ebay 30 days deal and just convinced me to wait ....

I'm still lucky that it was only $12 bucks so that make's it a bit better .... from now on if I don't get my stuff in 30 days from now on going forward I'll be instantly launching ebay's money back guarantee no matter what. I'm also choked that I can't tell others to avoid this seller .....

Thanks for the note - BTW!

Cheers'
Dave

[xeposter]

So, the item has not arrived yet? If it had not, you should be able to get your money back with the eBay money back guarantee. What is the estimated delivery date of the item? If the estimated delivery date has not passed, the item will probably arrive.
Alex