How do I change the language in which eBay communicates with me and others?
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on 10-02-2017 07:15 AM
Hey guys!
I'm a German living in Canada. I was able to change my home address in the account settings, but I still can't change the language in which eBay communicates.
For instance, if somebody sends me a question about an item I'm selling, the whole notification e-mail is in German (except the person's message obviously). When I reply, they get a German e-mail with my English message inside it.
I'm not happy confusing potential buyers like that.
How do I change this? For the life of me, I can't find that option. Whenever I click on the "Reply" button in the e-mail, I land on the German eBay site. If I manually navigate to the messaging centre on eBay.ca, the e-mails still end up in German.
Any ideas? I'm sure others out there have moved to a different country and faced the same problem.
Thanks!
Matt.
P.S.: sample attached.
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No help,but you are apparently actually listing on dotCOM not dotCA.
Don't know if that makes any difference.
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Hey, thanks! Yeah, in the current case, I put my item up on .com - but it doesn't make a difference, I'm afraid. Had the same experience in the past when selling here in Canada.
I figure it might just be something I'll have to live with. I remember many years back I asked eBay about changing my address when moving to a different country, because that was also pretty complicated. They said I should open a new account. After (at that point) 9 years on eBay and hundreds of accumulated positive feedback comments. Sure.