on 02-06-2020 06:28 AM
I shipped an item to customer, which icon I press to to show eBay that I delivered, so eBay will not hold money
Please answer questions asap
No idea how icons on a handheld device work, but in a browser one selects "Mark shipped" or "Add tracking number" (if you have one) from the dropdown menu next to the order.
For a new Seller money is not released when you mail it. When the Buyer receives the package is what counts.
From: https://pages.ebay.ca/seller-centre/fees-payments/payments.html
Unless your buyer reports a problem with the transaction, your held finds funds should be available: