hi

[senar_69]

hi my name is seema i order bollywood cassttle on july 19 they were out of oder i been eamil ebay for my money back for the past 7 month i need back my money 

[femmefan1946]

Oh dear. I think you have lost your money.

EBay has a Money Back Guarantee.

But it only is available for 30 days after the last estimated date for delivery.

Paypal has a Buyer Protection policy.

But it is only available for 180 days from payment.

And if you back your Paypal account with a credit card, which is a very good idea, your card has a chargeback policy for transactions that go badly. Most are for six months or so from payment.

After a full year, none of these are available.

In case you have trouble in the future, there is a Resolution Centre at the bottom of this page (and most eBay pages). You can use that to open a Dispute over purchases you do not receive or which are Not As Described or damaged.

I'm sorry you did not find the Resolution Centre in time to get a refund.

[reallynicestamps]

I was thinking she meant July 2019- well over a year ago. But July 2020 is at most eight weeks and well within the Dispute parameters.