How long do I wait for payment after the item is sold?

[dianelikestoshop]

It was my first time selling an item on ebay. After the auction was over I emailed the customer to ask which type of shipping they wanted. I haven't heard back from them. Is there a time limit for payment? 

Thanks,

Diane

[heidilynn0_3 · Accepted solution]

Hi Diane .. Don't think you should be asking buyer how to ship. Your listing states the buyer's cost. Rather , how to ship to protect your sale.

Those are beautiful , expensive collectibles and glad i'm not packing.lol.

To have PayPal Seller Protection , shipping must be with online delivery confirmation and because over $250. US , signature confirmed delivery.

Insurance .. Canada Post covers loss but not damage for glass and ceramics. Shipsurance could be an alternative.

As stated , if no payment , file an unpaid dispute..

http://pages.ebay.ca/help/sell/unpaid-items.html

As a new seller , PayPal will hold your payment for 21 days as pending but you will see ok to ship.

[more4u · Accepted solution]

As a rule 4 days with me and it automatically goes with ebay's payment reminder. You should not have to email them to ask what service they want. After 7 days from then if not paid I usually send a reminder myself and then cancel the next day to get my fees back. Include shipping options of your item in your auction so they can pick when ebay invoices them.

[theafkgamer · Accepted solution]

If a buyer dosen't pay in 4 or more days, you can file an Unpaid Item claim. If the buyer still dosen't pay in another 4 days, you get your fees refunded.

[dianelikestoshop]

I emailed the customer to ask what shipping because from Canada there are 3 options. This was my first ebay sale so I'm just learning everything! Thanks to all who answered! 🙂