What is the last estimated date eBay gave you for delivery?
From China (?) delivery can take four to six weeks. It is important to check that, especially with Free Shipping, before ordering and paying.
You have 30 days from the last estimated date for delivery to open a Dispute as Item Not Received in the Resolution Centre at the bottom of this page.
If the seller cannot prove delivery (not shipping,delivery) you will be refunded.
Do not accept an offer of a replacement.
You do NOT have to close the dispute to get your money.
