How do I cancel an order

muckle2261
Community Member

I made an order and paid for it, after I paid I received an email from the company telling me they will needed my phone number for customs. On the same email was told about ups broker fees and other charges that I didn't know about. Those charges have made the overall price ridiculous and for that reason I want to cancel.  I called the company and customers service said they would pass it on to packaging and try to stop it.  I have been trying to contact paypal but there is no place to send an email, I can't use the phone I have severe hearing loss.

This is a simple situation where they could return my money but I cant talk to any one.

Any advice or help would be much appreciated

 

muckle2261

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PS .. could ask if seller would make an exception and ship via US mail.

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