Hi guys, I'm hoping someone has something to say about this... I'm kinda in panic mode!
Last month I sold an item, she paid by 'echeck', I waited the period till it cleared, it cleared, I sent the item and the shipping was actually cheaper then I expected so I sent her a small refund with a little note. She was happy for the refund, anyways she received the item AND left me great positive feedback. So I check my paypal transactions and this transaction says the payment was reversed... I was like woah woah what?!? Paypal cleared the payment and now it's reversed? I contacted the buyer who said she didn't get the payment back into her account, maybe thats correct and maybe shes lying, I don;t know. But how can this happen? I contacted paypal by email since I'm at work right now and can't call but I guess will have to call them tonight to figure this out. Anyone have a similar situation? I'm a fairly new seller and this experience has made me want to stop selling completely. I do rely on this extra money and I have a chunk missing for no reason! Grr X-(
