What can I do when Ebay send a message and that there is an error from them.

[claude1247]

I received a message from Ebay there was five days a go concerning a no payment from one item. I already send a message at the seller to explane him I hade a problem with the methode of payment. And I ask him to explane me How  can I do to send a payment directly at the seller. I never received a message from the seller and after that, I decided to restart the transaction and payment do by PayPal. Today I received my item and the payment as been complete. But I want that Ebay cancel the message that I have one no payment in my feedback. Can you help me?

[heidilynn0_3]

Did you repurchase from the same seller. If you have a strike on your account here is the appeal process..

http://pages.ebay.ca/help/buy/appeal-unpaid-item.html

Or use customer support , contact ebay and call.