on 09-27-2017 12:02 PM
Open case from ebay but no news . item 132328684092
@lacointour wrote:Open case from ebay but no news . item 132328684092
Go to your case and ask ebay to escalate if you are getting no action.
eBay does not read the posts here -- just other buyers and sellers.
The other member has a couple of days to respond.
If this is an Unpaid Item Dispute with a buyer, he has four days/96 hours to pay up.
I'm not sure how long a seller has to respond to an Item Not Received or Not As Described dispute, but I suspect it is similar.
In either case, you can ask eBay to step in, escalate to a Claim and close asap.