on 11-09-2018 12:04 PM
Has anyone ever had a buyer ask you why they cannot buy more than 10 items from you a day I believe it is? On several occasions I have had buyers tell me I need to change my settings to allow more than 10 purchases, but I am not aware of, nor would I intentionally, do that.
Thanks!
Steve
Okay, I'm back. For future reference, check your Buyer settings under Account -> Site Preferences - > Buyer Requirements.
Buyer Requirements. Here are mine
The seller can limit their items to between one and 100 items per buyer. Why? Read more below
From Account Settings, look for Site Preferences and then Buyer Requirements
So why would any one seller want to limit the number of items a buyer can purchase from you at a time? Easy. It prevents sales performance manipulation from competitors or deadbeat buyers.
When I was a new seller and still subject to selling limits on number of dollars and listings, I had a buyer from the Czech Republic purchase about 20 things and vanish. Every one of these 20 items went to unpaid BUT I was unable to resist them or anything else for an entire month because my limit had been met. Not getting paid for those items doesn't reset your selling limit to before the items were bought.
As a veteran seller, I might inspire envy from a new competitor. They could buy 50 of my top-selling items and then vanish without a trace, leaving them in limbo for eight days while unpaid item cases open and close which would prevent me from selling them to anyone else who wants to buy them from me. (Do NOT try this at home!)
After the deadbeat buyer from Czech Republic, I set my limit to ten. This was fine for quite a few years until another buyer came along, a gentleman from Italy, came up to the ten ceiling and wanted more. He messaged me, I set it to the next highest step which 25. I've had no troubles since.
How often do I sell more than five times at a time to the same guy? Rarely now that I've built the cost of free postage into about 25 per cent of my listings.
These are all things to consider.
Although while I am considering them, I'd like to say it would be nice to see a step between the limits at 10 and 25 items per person. Like 15 might be nice. Same as with handling time, it goes from five business days to ten. Could I get a seven or something in there sometimes for the rate time postal workers go on strike or I leave my desk for more than a day at a time?
This limit to ten....
prevents someone from being a painful experience and buying hundreds of items and not paying....
My first thought was that the buyer had Unpaid Item Strikes, but since he is able to buy 10 items that's not it.
Strikes block bids so there is no sale even noticed by the Seller.