HS tariff code not being 'proper' format

[wilmcal0]

I am trying to enter the 'correct' HS tariff code 852349.40, but I keep getting a "not proper format" message. I have used this code before without any problem, but now it won't work????

I can only print a label without the HS code.

Also, what happened to live customer service chat??

I am deaf and don't want 'someone' to call me as that would be completely useless.

[lotzofuniquegoodies]

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@wilmcal0 wrote:

I am trying to enter the 'correct' HS tariff code 852349.40, but I keep getting a "not proper format" message. I have used this code before without any problem, but now it won't work????

I can only print a label without the HS code.

Also, what happened to live customer service chat??

I am deaf and don't want 'someone' to call me as that would be completely useless.

---

Format for ebay labels purposes should be:

####.##

####.##.##

####.##.##.##

The HS assigns specific six-digit codes for varying classifications and commodities. Countries are allowed to add longer codes to the first six digits for further classification.

From personal testing these all seem to "usually" work.

-Lotz

Note. Other systems may use slight variations to the above. In the past there were a couple that used dashes.

[reallynicestamps]

Do you own a pen?
Write the correct number in the HS text box.

I am deaf and don't want 'someone' to call me as that would be completely useless.

Here are your options for contacting Ebay Customer Service.

Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.


https://www.facebook.com/ebay— Message button in upper right on landing page.

https://www.instagram.com/ebayforsellers/

And this one which probably won't work for you because I believe these are the ones who would call you.


https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.



The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
 Chats are written, not oral.

State in your posting (over and over) that you do not want to speak to anyone or be phoned.