on 03-12-2021 08:18 AM
If sold under the old paypal system, you can refund via paypal.
If the sale was through Managed Payments then the refund is issued through ebay.
The refund money comes from:
* balance ebay owes you (having weekly payment is better than daily for this)
* remainder comes from bank account/credit card (seller can select which is tried first, I would set up credit card as first choice, then bank account as last choice to avoid bank fees)
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