Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

Resolved! Is there anything that can be done regarding members not leaving feedback?

Getting a bit miffed as there seems to be an increase of people not leaving positive feedback after a smooth transaction...

Paypal shipping - Planned drop off date

Hi, I printed a shipping label with paypal (small packet international) However, I chose the wrong planned drop off date. I planned to ship it on Friday, but chose the planned drop off date on the label as Saturday. Can I still ship my package on Fri...

Hello,I was wondering if it is possible to set up 2 ebay accounts for 2 different stores.

Hello,I was wondering if it is possible to set up 2 ebay accounts for 2 different stores. I do not want to combine these 2 ebay online sites. Is this a violation of Ebay terms? Thank you if anyone can help.

Resolved! Trying to cancel a transaction as seller -but 32 days since shipped so no link on drop down menu?

Hi - i'm trying to do a mutual cancellation- buyer returned product as one tag was missing on a multiple item win- my oversight -so they wanted to return all. Since so old now - there is no -resolve issues- on the drop down menu to click on - where d...

Auctions, and how they suck!!!

O.K. here's the situation, lets say an item was on auction for 5 days . but i decided to wait the five days and place a bid with say... 4 seconds left in the auction. a pop up screen should say "I'm sorry but you are not invested in this product like...

Will ebay call me?

Its time for my seller review, is ebay going to call me do I call them? I need more selling limits too

GST vs USDollar

Hi, recieved a request from one of my buyers asking if I can adjust the GST charges on the invoice to reflect the USD currency that is being used for this transaction. The problem is I use US Funds with all my listings and transactions. I have no clu...

Resolved! Payment method for very expensive items that are not real estate, cars, etc

Hi, I know there have been very expensive items sold on eBay that do not fall in the categories where you can receive a bank to bank transfer. How did they receive payment? Paypal just told me if anyone wants to buy my item for 880,000 usd they need ...

Resolved! cut tracking costs?

How do I cut the cost of shipping @ Canada post when eBay requires/recommends every item be tracked? I can't afford to deal with any more INR buyer claims that I know are false but can't prove without tracking. It costs me 16$ to ship BC - ON/QC and ...

Need some assistance friends

Hey everyone whats up, Anyways I need some assistance. I got my FIRST dispute. One of the kindle ereader I sold is disabled on amazon. Buyer wants refund. Im fine with that even though I don't offer it I have no problem with refund. My problem is the...

Buyer uses wrong address then opens INR dispute, item comes back

Our policy is to treat this as return, that means restocking applies, but Ebay only allows full refund and buyer does not cooperate and after all is done Ebay has the audacity to keep the commission. The resolution process is very limited in situatio...

I haven't received my item/ or Item not received case: the form letters I use

I've seen a number of newer folks asking questions, and I've posted these in bits and pieces before so I thought it made sense to put them out there altogether.... (the old timers here will have seen these before) Note that I sell in the stamp catego...

Why are buyers allowed to lie in their feedback comments?

I recently had a buyer that after purchasing the item and receiving it, she put a %100 negative comment and rating about it without even contacting me. She stated that the ad was wrong and the items I sent weren't even pictured. I called ebay and poi...

EBay just denied my appeal for a case opened by a buyer and refunded his money .

EBay just denied my appeal for a case opened by a buyer and refunded his money . The following is a massage I sent to the buyer that can explain the case. also I have delivery conformation. Can someone please explain to me how can eBay refund a buyer...

buyer wants me to cancel his purchase beacuse "his truck broke down" .

Buyer wants me to cancel his purchase because "his truck broke down" .He hasn't paid . It's a $4 item and I've wasted alot of time trying to figure out how to do this. Does anyone know the procedure ? Thanks

What is that dark blue "P" after my titles?

I can't remember what the dark blue P is that shows after my item titles when I go to my store homepage. Does anyone know?

Blackouts are back - day of no sales

Noticed an Ebay phenomena yesterday - this account had almost no sales, by noon there was one. Also had one 1-day auction that normally goes for $13-$15 and attracts plenty bids, started from $0.99 with free ship worldwide and in the evening 1hr to t...

P.O. box registered in a different country AND under a different name than eBay and PayPal accounts.

Hello! I am new to selling on eBay, so for lack of experience, I was wondering if this situation is typical. A buyer from Argentina bought and paid for a small item (approximately $5 in value). However, even though I ship to Argentina, the shipping a...

Spring Update: More bad news for Cdn Sellers

I wanted to post my comments from another thread here, because they will apply to any seller who has, or is hoping to get, US TRS+ status. Keep in mind that this is the standing that is particular to the US site and US sales. It doesn't apply to Glob...

i am not getting any bids and giving away items

Ebay sucks. as a seller....when i buy items they go thru the roof....yet selling some things...nobody bids and when they do noone upbids and i am giving away...i have had it!!!

Switch from USD to CDN

My listings are in US funds. How do I switch to CDN funds. When I try to edit the listing it will not let me.

New sellers

How do you know that your listing is actually being seen by people? I feel that there are so many listings on eBay that mine may never even be seen, and I used up the whole description line as suggested. Is there a way to tell that I have properly li...

One person buys 2 items, paid for them in one payment should I leave 2 feedback or just the one

one person buys 2 items pays for both in one payment should I leave 2 feedback or just one

stamp deal!

I just bought stamps at my local postal outlet - they are selling books of 10 PERMANENT stamps for $6.30. They are flag designs, photos of different objects with a Canada flag on them, with a maple leaf in the corner with a P in it. I know the other ...

His do I set up 2 ebay stores separate from each other is this acceptable for Ebay standards

Hello,I would like to set up 2 separate Ebay sites/stores. I don't want each to conflict with each other as they are completely different items I plan on selling per store.

Listing Practices

I came across this listing today and had a question. If you list an item on eBay and in the description you put "To get this item directly through PayPal for a better price and faster shipping, message me" is that against eBay's rules for listing? It...

Looking for help with my HTML would like to put two pictures side by side.

Hello Looking for help with my HTML, how does one put pictures side by side? If you look at my site ( kevicpast ) you will see they are one on top of the other. Thanks Keith kevicpast

I am missing a listing picture on my eBay and search

Now my gallery picture on one I just listed is not working and I can't find it on search or my eBay. I tried to revise and recopy from Auctiva but it did not work. So I recopied all the HTML - that did not work either. So is it me, eBay or a? Anyone ...

Resolved! Gallery Plus Picture Not Showing :(

After a bit of selling in the past and the last 5 or so years off, I've started selling again! It was a little tough to figure the new things out but it's going well. So, I relisted a half a dozen auctions and saw Gallery Plus was "free" weee! But, h...

Insulted by Non Paying Bidder because I'm disabled. What will Ebay do?

Last week I had the joy of dealing with another non paying bidder. I had 2 auctions both for a pair of memory cards for the old Nintendo GameCube video game system. Within the first day or so I had one bidder bid on both auctions, the $9.99 starting ...