Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Does the shopping cart work?

I just had a buyer purchase multiple items from me. She hasn't paid yet and hasn't yet asked me for a combined invoice. I list on .com in USD and the buyer is also in Canada. Should I email her or is there a button that works for her to request a com...

another listing special

Is there a FREE listing special on the horizon ?

Resolved! Do all of my listings have an 'add to cart' button - even without combined shipping?

Two weeks ago I had a customer who could not "purchase" separate items without immediate payment. She purchased the items separately (paid shipping on each) and I refunded shipping. I then went in to my shipping preferences and changed shipping optio...

Does anyone read German? Need to refund.

I have a buyer who stated that she never got the CD so I told her to go through ebay. Now I don't read German, which one gives the buyer a full refund?

Buyers making lowball offers

This is a Thing, I guess, is it....? I don' t have "best offer" on my listings -- have just never bothered with it. I rarely list much but suddenly in 2 days I've had 2 offers anyway. One person wanted multiple items and offered 80% of the value, whi...

Resolved! Is there a seller tool coming to replace Turbo Lister?

I recall getting a message that Turbo Lister would no longer be used in June. Is there more info on that?

Resolved! NEW LISTING FORM

I started using the new listing form today and I can't find the revise button. Now I'm not talking about revising the listing after it has already been listed. When you go to the bottom of the page there's only these options; List item/ Preview listi...

Can't find item after sold, WWYD and say?

Well I sold a pattern that I have had listed since last April 2016. I have one more place to look tomorrow but if I don't find it, I need to inform the buyer that I have been looking for it for (Sun, Mon and Tues) 3 days and that I have to cancel. An...

eBay Active Content Listing Scanner

This was found on eBay.com Link to http://www.isdntek.com/ebaytools/ActiveContent_support/ScanActiveContent.htm The scanner was run on two listings... The only thing identified as Active Content was the .......Auctiva Scrolling Gallery. Something I n...

What Incentive Is There For Someone To Be A Seller On eBay Now?

Looks to me like sellers are being hammered left & right with increases in fees, taxes, the lowering of final value fees from 20% to 10% for TRS. I can't see any incentives anymore for someone to be a seller on eBay now. Also buyers are covered for a...

Phone Numbers Required for PP Shipping?

I've been trying to print a PP shipping label but can't because I get a message that the phone number is invalid. It this a glitch or do we now require our customers' phone numbers to use PP shipping?

Are store fees going to pay taxes too

Hi all,Quick question: are monthly store fees included in the tax grab..

US Boards just announced 2017 summer update

The US boards have just opened a discussion on the 2017 summer update. What happened to only spring and fall This link should get you to it. http://community.ebay.com/t5/Announcements/2017-Summer-Seller-Update/ba-p/26905645 I wonder if ours is coming...

Opinions on "Condition Description"

I'm looking for opinions on Condition Description, the little 1000-character-limit text box that shows up underneath the Condition. I've only used it sparingly, mainly to guide the buyer to the Item Description itself as I prefer to keep my listings ...

Limit of what one can earn before taxman gets you

My paypal account shows app $19,000 earned to date from Jan.1/17.I have read on the boards here that one can earn up to $20,000.00 before it is reported to Canada Revenue. Question is that in US funds or Cnd funds and also does that include the shipp...

Does This Sound Like a Set Up?

A buyer contacted me and asked if I'd sell a $160 item for $100. I told her no. Then she agreed to the $160 and asked if I'd upgrade shipping to a signed for method because she lives in a high crime area. I told her that would be expensive but I'd ge...

How are eBay and PayPal fees calculate?

Let's say I sell an item for $10. I charge an extra 13% for hst. Total comes to $11.30. Does PayPal and eBay take into consideration the $10 or the $11.30? Fyi, I do not include the hst in the price. The seller sees the hst once they do the checkout.

Number of watchers not showing

I finally have someone bidding on a listing. There are currently 4 watching. They show on my summary page, but not on the actual listing. I see on other listings the number of watchers, so I'm wondering why not on this listing. Another glitch?

Resolved! I am Canadian Ebay Seller, and when I go on US Bay site, why do I have a seller hub

I received an email saying I can use Seller Hub, so I went on it, and it has all these reports, If I am associated with Ebay Canada (and sell on Ebay.com) is my site mixed up

Why the "Your funds will be available on: xxxxxxx'" does not appear under the "sold item"?

I sold an item, the buyer paid, and received the item 10 days ago. The buy left positive feedback (very satisfied with the item). but the usual "Your funds will be available on: xxxxxxx'" does not appear under this "sold item". It looks like ebay doe...

Resolved! Cant print shipping label title to long

Hello, I cant print a shipping label, it says the title is to long, I am unable to shorten the title as the item is sold and I cant revise the listing. Has anyone else had this problem ? Thank you

How is it possible for a seller to offer free shipping??

I have found an item on Alibaba I would like to sell. It costs $1. Others are selling a similar item for $7 with FREE SHIPPING. I just went to Canada Post to get a quote for my product and they said: $9.14. How is this possible? How can somebody sell...

Cost to return an order and international Ebay rules

I bought some stuff from a seller in Estonia and may have to return it as a SNAD Here is what Canada Post wants for return postage with no insurance or signature. Options Mailing Tube$1.50Delivery ConfirmationIncl.Signature Option$2.50*Coverage Detai...

WHAT DO YOU EBAY MEMBERS THINK ABOUT THE NEW EBAY LISTING PAGE ?

HEY E BAY SELLERS ! HOW DO YOU LIKE THE NEW E BAY LISTING SYSTEM ?

FUTURE WATERMARKING ISSUE

What concerns me about watermarking my images is what happens if eBay bands watermarking completely in the next year or so. Will eBay force Sellers to remove their watermarked images? This concerns me if they force Sellers to revise there listings wi...

eBay Delays the Demise of Turbo Lister

http://www.ecommercebytes.com/C/blog/blog.pl?/pl/2017/5/1493837544.html

Resolved! Is there a way to see items I accidentally deleted?

I have been a bit distracted recently due to a bad medical diagnosis in the family. Yesterday I was relisting 30 day items in bulk, and accidentally clicked the delete button instead of sell similar. With 750 items in my store, I have no way of knowi...

Resolved! Anyone using Chitchats express? I am confused in regards to their process

Hello, I would like to use Chitchats express to ship my parcels to the States, my understanding is I can connect / use my stamps dot com account and print the labels using it. How does it work in case the buyer wants to return the item? the address (...

Resolved! Price vs shipping cost

Hi, I'm new to selling. I often see an item on sale for 2.99 or even less with free shipping added. How can that be , when the shipping cost is more than the price of the item. What if it does not sell for more than that price?

Resolved! No More Immediate Payment Required Option?

I am trying to list stuff as Fixed listing, but there is no more option to require immediate payment anymore? It used to be on the form, but not anymore...