Seller Central

How is estimated shipping time calculated on echeques?

I just received an echeque (it's been a while) and got to wondering --- how does eBay calculate the estimated shipping time on these trans? I am HOPING the time would start after the funds clear.... seems the obvious answer but since Paypal is a sepa...

mail on the 401

Yikes http://www.thewhig.com/2015/12/05/canada-post-truck-collision-scatters-deliveries-across-hwy401

eBay Signs Deal to Help Chinese Import to US

http://www.ecommercebytes.com/cab/abn/y15/m12/i04/s01

Buy it Now not working for new seller

Good afternoon, I've sold a few items on ebay during the last 6 months and I have only 13 feedbacks but 100%. I always shipped the same day with tracking and so far everyone seems happy. My listings are fine. But there is one thing that bugs me: It s...

Resolved! Buyer claims item not as described

A buyer was interested in a high value album, which I had listed for $225 US. He emailed all sorts of questions about it, which I answered to the best of my ability, explaining to him that I am not an expert on vinyl. He called as well and spoke to m...

eBay asked for it.

When checking the dashboard, eBay provides information based on their new system, They also ask if we have feedback for them. They asked for it and this is what I told them (folks here know I am not shy and can be candid at times): "Your whole new sy...

Where is the advertising

I bring this up every year, because again like every year I am not satisfied with ebay's advertising activity, or the lack of. Supposedly Ebay spends a great deal of money annually on advertising. I would like to know where? Other than a few pop ups ...

How to ship board games safely?

Hi, I want to learn how to ship board games safely and I checked out videos on youtube but they didn't help so the people that sell the boards game I'd love to hear how you ship the games safely. I do best with a step by step description if anyone wo...

Has any one else seen a alarming amount off spoof/phishing emails regarding paypal?

I have had 3 spoof emails in the last week. They have been very poorly done, for one the email name is not mine, secondly the writer of the email obviously can not speak English. It makes no sense. Dear member,You just need to confirm your billing ad...

Resolved! SALES are Down. Cause: Recession? Suggestions welcome.

Sales have been down for 6 months. The number of Buyers and Dollar average has been decreasing. Defect count has gone UP due to fewer Buyers over the months. Hmmm. Better pictures, accurate description, currency, percentage discount, combined ship di...

Be careful using "Sell Similar" if you usually list in $US!

Most Canadian sellers realize by now that eBay is defaulting $US listings to $Cdn currency in the SYI form (and when using "Sell Similar"). However, what sellers who normally list in $US may not realize is that not only will the "Sell Similar" SYI fo...

Clearly a gouge on shipping FVF's

I have sent this to Raphael to see what answer I get as the last one Ebay said was too old and they could not reconstruct, yea right. Sold 4 items as below with a total shipping charge of $3.00. 2003A $1.00 FRN St. Louis District HB block Run 2 H4633...

3RD PARTY Image Hosting/Templates or BASIC EBay Listing?

Hi there. I'm amazed and quite pleased to see a lot of familiar Canadian eBay sellers (pierrelebel , westernstargifts, recpd) still active on these threads! I am setting up a business selling account for my employer. I operated an eBay store of my ow...

Exchange rate and who is doing shafting

I transferred US $ to my Canadian bank and Paypal used 1.297 as an exchange rate. I had a US transaction on my CC and they charged me 1.372 exchange rate. Who is giving me the shaft as 8¢ difference seems to be high.

How to uncancel a canceallation??

Hi everybody, I had a buyer purchase 2 items from me (which was good after a VERY dead November!). She sent me a message telling me that she wanted to cancel, would that be ok, I agreed and started the cancellation process. A few days later she bough...

Refunding a Buyer

Hello,My buyer contacted me today asking if I had received the returned parcel she had purchased. I checked the tracking and this is the message I received: "Recipient not located at address provided. Item being returned to sender". I am from Canada,...

Holiday returns?

When I relist, I keep getting a message that a lot of my listings are not eligible for holiday returns. I am not sure if that means that I need to edit them to make them eligible, or that it is not possible for them to be eligible.

New seller performance standard in February 16?

I want to get your opinion on the "Late shipment rate" ...I ALWAYS ship my items the same day, or the next when my local CP counter is closed, and I was REALLY surprised to see that apparently I have 3 defects in this category. How can this be a refl...

Wed. November 11th Remembrance Day - Canada Post closed

Just a reminder that the post offices are closed tomorrow for Remembrance Day. No pickup or delivery. Same in the US for Veterans Day. I think you can still drop off at the drug or convenience stores but no pickup from them until Thursday.

Can't win for losing? The delivery time debacle continues.

I went ahead and changed all my domestic shipping to economy which now shows 2-16 days. I changed all my international shipping to standard. Please can someone tell me how CPC in their wisdom comes to the conclusion that it will take less time for an...

Has anyone else had a "buyer" leave feedback for an item that they never purchased?

Recently I had a buyer purchase an item at the BUY IT NOW price then cancel the transaction. I was surprised to see that they were able to leave feedback for that same item. Why are people who go back on a deal permitted to leave feedback for an item...

combine shipping charge on ebay canada

Hi, Here is the problem I met. I have an ebay canada store and already listed few items. Now, I need to combine the shipping charge in case client buy more than 1 pcs of 1 item. I tried to set up the flat shipping charge under the site preference, ad...

Invalid Postal/Zip Code - Can not ship to address - Buyer can not complete payment

Hello Selling Community, We have been experiencing the following issue for several months and from what I can see on a few other discussions this has not been solved. The problems we are experiencing seems to be progressively getting worse. Listings ...

paypal shipping xpresspost usa no signature?

Like the title says. Went to paypal to buy a shipping label for a $860+ cdn item going to NJ and xpresspost usa does not have any mention about a signature anymore. The only thing mentioned is delivery confirmation. Nowhere during the process of gett...

Revising items

I find that any item I listed since about 2pm yesterday (just over 24 hrs) I cannot revise it -- it just comes up as an error in the system. However, I can relist any item listed before that. Does anyone know why this might be?

huge profit on shipping

bought an item that I need quickly, so I picked a Canadian seller, they charged 20$ shipping for envelope sized item; I presumed they would be sending it Xpresspost, and that would cost about 13$ and they would have $7 to cover all their handling, pa...

Selling randomness of the past week.

Increase in sales of DVDs to Nunavut. Major increase in sales of Video Games to Finland. Sales completely dried up on Thursday & Friday. Down 80% from rest of week.

I'm from BC and most of my CDN sales are eastern Canada. Are yours?

Of the 4 CD's I'll be sending out so far on Monday I have one from Yarmouth NS another from Sainte-Rose NB. I've noticed that 90% of my Canadian sales are to eastern Canada, Ontario, Quebec and the maritime provinces. I have very few from Manitoba, S...

Listing in Can. $

I took advantage of the offer to list in Can. $. I have identical listings in US $. The Canadian listings have no visits, while the US are popular. Overall, after doing the math, the Canadian items are cheaper, yet, nobody is looking. So, while I app...

Tracked Packet to USA is a JOKE!!

The mail length of Tracked Packet to USA is usually about 2-3 weeks while to France it is only 3 business days!! I mailed it to France on November 2 and it arrived today (November 5)!! USPS wise up and move the items faster! It is USPS that is so slo...