I recived an e-mail that says I have to pay for an item I didn't buy and my account may be suspended. What should I do?

[rudi.zgt]

I recived an e-mail that says I have to pay for an item I didn't buy and my account may be suspended. What should I do?

[femmefan1946]

Any time you get a puzzling email that seems to be from eBay use that spoof@ebay.com (for Paypal use spoof@paypal.com) to confirm its legitimacy.

But if you have an open transaction and have not paid, you may be leaving yourself open to getting a Strike. One is basically a warning. Two will block you from bidding with thousands of sellers, more than two and now your bids may be blocked by eBay across all the sites.

[heidilynn0_3]

Hi .. Is it in your myebay messages, Do you have an open case in the resolution center of your myebay.

If just to your personal email it likely a scam/fake. Do not click on links in the email. Can forward to spoof@ebay.com.

http://pages.ebay.ca/help/account/reporting-spoof.html