Package tracking says unable to deliver

[crgschn_6]

Ebay international shipping Package tracking says unable to deliver

[crgschn_6]

The last expected delivery date is August 8 do i wait until then to request a refund? When I do request a refund is it through the money back guarantee? The item is a 60 year old camera

[marnotom!]

You might be automatically refunded. If you don't receive your refund by the 8th then, yes, by all means pursue a refund through the Money Back Guarantee. Just make sure you note somewhere that the item was handled by eBay International Shipping.

Just for clarity, though, is the item undeliverable because of customs or carrier restrictions, or is it undeliverable because the carrier can't get it to your address?

[crgschn_6]

No reason given for the not delivering. It's an 60 year old camera so it has no battery or electronics. I sent en email to dhl asking for the reason

[marnotom!]

There are other things that can trip up shipments handled through eIS besides hazmat. Your buyer may simply have neglected to include a packing slip, and according to the program rules, that's a necessary component.

https://pages.ebay.com/internationalshippingprogram/seller/terms/

Having said that, I suspect there was some uncertainty about the camera not containing batteries. After all, Kodak Instamatics from the 60s used batteries.