Do I have to Quit ebay now ? How dare they !!

I have been a loyal Ebay customer for many years, and buy here all the time. I spend thousands of dollars every year, sometimes up to a thousand on a single item.

 

All my transactions have been great for the most part, occasionally I have had small items from other countries not show up, but they have been just 20 or 40 dollar items, all my expensive items I have received fine, and most of the cheaper items too, but if I don't get an item occasionally I will file a claim.

 

Just recently I didn't get an item from Isreal, and the tracking was not updating, and I ended up getting a refund for the 40 dollar item.

 

This morning I receive and email from Ebay about Important information about my ebay activity. It says that I have an excessive number of returns or buyer protections. It also states they might not be able to protect me further if something goes wrong.

 

I wish they would look at how many thousands of dollars I spend here every year. I maybe have had a couple hundred dollars in buyer protections over the years. I thought Ebay was supposed to be safe ?

 

I have never filed a claim for something that I have received, I have always been honest. If I don't get the occasional 40 dollar item, but all the thousands of dollars in jewelry I have bought and never filed a claim....

 

Shame on you Ebay. I feel betrayed. I have defended you so many times, recommended you, just helped a co-worker set up her first ebay account....told so many people this was better than amazon.

 

Look at my buying history over the last 6 years and see just how much I have purchased, and just how little I have had issues with. I am being punished for shopping here too often maybe...

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Are you certain the message to which you refer legitimately came from ebay? It's a common phishing tactic elsewhere online to set that kind of bait and hope it's swallowed. Was there a copy of it in your ebay Messages, and what did ebay Customer Service tell you when you called?