I was paying for an item with combination of ebay gift card and paypal
and at the final process, I had failed payment
where the seller never receive the payment
but my brand new $50 ebay gift card went to zero balance.
And no transaction on paypal side.
So I contacted the live agent on the chat box
who suggested paying with my creditcard for the item and wait it out
the gift card balance will correct itself and come back in about a week.
Well, it's been two months now and I have contacted support team multiple times about this issue.
They all told me they will escalate the issue to the ebay gift card team and the matter will
resolve in about 8 business days but nothing ever happens.
I could use some help here.
What am I suppose to do now?
