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Is there a call number to speak with an agent to confirm my correct address?
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on 09-06-2024 04:39 PM
I made a purchase & afterwards the incorrect shipping address appeared in the details of the purchase & shipping. I corrected & updated the new address again then refreshed but old was still showing. Is there contact number in international hub in glendale heights, il ? I live 3000 miles away from the last address in the middle of the ocean, so I will not be able to just run over and pick it up! I need to know that my package will be delivered to the new address on my account please.
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09-07-2024
10:43 PM
The address will not change on the transaction you have already made and customer service will not be able to change it. You will have to ask the seller to cancel the sale so that you can repurchase it with the correct address. Sellers are supposed to only ship to the address on the transaction so the best thing to do is cancel.
To check if the current address is on the system correctly for the next time you make a transaction, make sure that is marked as your primary shipping address on the following page.
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