a useless product

[carke2071]

I was sold a completely useless, worthless product, I am extremely **bleep** and I don't know if I can get my money back, ebay couldn't be bothered to get back to me. This was the first thing I ordered from ebay and likely the last!

[marnotom!]

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@carke2071 wrote:

I was sold a completely useless, worthless product, I am extremely **bleep** and I don't know if I can get my money back, ebay couldn't be bothered to get back to me. This was the first thing I ordered from ebay and likely the last!

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One doesn't order items from eBay.  One orders items from sellers using eBay as a selling venue.  It's like buying something from a shopping mall; you buy something from a specific store in the mall, not from the mall administrators.

There are ways to recover your funds in most cases if you are dissatisfied with your item or you feel it is not as described in the listing.  This page will get you started.  Get back to us if or when you have questions:

https://www.ebay.ca/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?...

[mcrlmn]

If "completely useless, worthless product" translates to 'I received an item that does not match the seller's description'...
Go to the Resolution Centre and follow the directions.

[femmefan1946]

The Resolution Centre is at the bottom of this page and is completely automated.

You have 30 days from delivery to open a Not As Described dispute.

The first suggestion is to Contact the Seller.

You can do that through the original listing. Look on the right side.

If he does not send you return shipping and/or refund you promptly (within 24 hours being prompt)  go back to the Dispute and ask eBay to step in and Escalate to a Claim.

Again the seller has the opportunity to send return shipping and is allowed time for the product to return to him.

When it does, you will be refunded.

If the seller does not provide return shipping, he loses the Dispute and you are refunded.

If you missed the 30 day window, you can also Dispute through Paypal.

You have 180 days from Payment to do this.

However, PP insists that the Buyer pay for the return of the item to the seller.

When the returned item shows Delivered, you will be refunded.

You can also open a chargeback through the credit card you use to back your PP account. Card policies differ.

[baldeagle1356]

I have the same problem. No more E Bay for me