damaged item

[sa340272]

hi
please note that today i receive it , when i open the cartoon box ,i find it totally damaged, Im disappointed for that.
please send me the good one or return back my money.
after contacting the saller agreed for return an drfund the full ammount icluding shipping fee.

but ebay start return page said that i cant retern befre 4 of november , so please alaw me to retern it asap 
find the attached photos.

[mrdutch1001]

This is a public community discussion forum> we are are fellow eBay members who cannot interfere with the process. This is a matter beween you, your seller and eBay.You need to remain in direct contact with the seller and eBay and follow the required processes.

[reallynicestamps]

You can also post to these Boards in your first language.

Between those who may also speak it and Google Translate, we can understand your problem better and advise you better.

You can open the Not As Described claim through the original purchase.

You can do this when the shipment is received. 

Which is now.

The seller will be told to send you a Return Shipping Label.

When the seller gets it back, you will be refunded. 

EBay has a MONEY Back Guarantee. 

When you have your money back, you can purchase again.

Do not ask for a replacement. It will not go well.

Please ask more questions if you still don't understand.

[prescilaschina]

Yeah that’s the trouble with cartoon boxes