on 08-13-2020 11:23 AM
why my package still in Erlanger KY since August 07, 2020 & no Update
The 7th was Friday.
The Erlanger plant apparently is closed on Sundays.
And of course like every shipping company they are very busy with pandemic buying, have sick workers, workers taking family leave, and a reduced number of trucks and planes carrying shipments.
Today is the 13th.
What dates did eBay give you as the window for delivery?
Mark those on your calendar. It's quite likely on a truck on its way to the Canada Post Gateway Plant in Mississauga.
You will get, or may have, a number from eBay that starts UPAAxxxxx. That can be used on the PB tracker.
BTW, as a rule of thumb, tracking shows where the item has been, not where it is.
I'm pretty sanguine about mail order delivery time, having been selling mail order, everything from cast iron wood stoves to postage stamps, since the late 70s.
In my experience, it takes about 21 days on average for delivery anywhere in North America (from Canada to USA or from USA to Canada).
It's often faster, but three weeks is not unusual.
The important thing is the last delivery date eBay gave the buyer. That tracking shows the item has arrived in Erlanger and the process is underway is useful. The seller is no longer responsible for the delivery.
Now the important date is ... exactly the same one that eBay gave on purchase.